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Assistant Manager

2 months ago

Kozhikode, India Mantras2Success.com Full time

Designation: Assistant/Deputy Manager- Customer Success

Location: Mumbai

Industry: E-commerce

Salary: Upto 10 LPA

Experience: 2+ years

Languages known:- English ,Hindi , Marathi ,( Tamil OR Gujarati)


Job Description


We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.

  • Communicating with customers, making outbound calls to potential customers, and following up on accounts
  • Act as a specialist at servicing the existing customer base, keeping those relationships going and staying attuned to opportunities to sell to it again
  • Develop and maintain strong, long-term relationships with key clients
  • Manage contract renewals and extensions, seeking opportunities to upsell or cross-sell additional products or services
  • Act as the primary point of contact and build a deep understanding of the client's business needs, challenges, and objectives
  • Identify opportunities for growth and expansion within the account and develop strategies to capitalize on them
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and sending additional information via email
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Explaining and demonstrating features of our services
  • Staying informed about competing products and services


QUALIFICATIONS-


  • BE/Btech/Bachelor`s degree
  • 1+ years of Key account management and inside sales
  • Knowledge of region-specific languages where they will be deployed
  • Prospecting and closing skills
  • Knowledge of sales principles and practices
  • Customer service acumen
  • Desire to exceed growth, and work in a fast paced environment.


Benefits:


  • 5 Days Working
  • Medical Benefits


Client Detail :

The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.

Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce Platform.

This is a growth oriented tech company that is building the most preferred one stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.