Customer Service Intern
2 weeks ago
SkillParkHo is a dynamic edtech company committed to empowering individuals with the skills they need to thrive in the IT sector. We provide top-notch training and job assistance to ensure students achieve their career goals, regardless of their educational background. As we continue to grow, we are looking for a motivated and enthusiastic customer service intern to join our team and help us deliver exceptional support to our students and partners.
Role Description
SkillParkho is seeking a Desktop Support Intern for a full-time remote internship. As an intern, we will provide technical support for desktop computers and printers and troubleshoot a variety of technical issues related to desktop support. This is a paid internship, offering you a chance to gain hands-on experience while working remotely.
Key Responsibilities:
- Assist with troubleshooting desktop hardware and software issues.
- Provide support for printers, desktop systems, and basic network configurations.
- Collaborate with the IT team to resolve technical issues and provide quality support.
- Maintain detailed logs of technical issues and resolutions.
Qualifications
- Strong problem-solving abilities with attention to detail.
- Excellent communication and customer service skills.
- Ability to work both independently and as part of a team.
- Basic knowledge of network systems, desktop computers, and related technologies.
- completed a graduation degree, regardless of the field, including BA, BSc, B.Com, B.Pharm, MCA, or any other discipline.
Compensation and Work Environment
- Paid Internship
- Remote position, no relocation or travel required
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