Customer Service Intern

2 weeks ago


Malappuram, India SkillParkho Full time

SkillParkHo is a dynamic edtech company committed to empowering individuals with the skills they need to thrive in the IT sector. We provide top-notch training and job assistance to ensure students achieve their career goals, regardless of their educational background. As we continue to grow, we are looking for a motivated and enthusiastic customer service intern to join our team and help us deliver exceptional support to our students and partners.


Role Description

SkillParkho is seeking a Desktop Support Intern for a full-time remote internship. As an intern, we will provide technical support for desktop computers and printers and troubleshoot a variety of technical issues related to desktop support. This is a paid internship, offering you a chance to gain hands-on experience while working remotely.


Key Responsibilities:

  • Assist with troubleshooting desktop hardware and software issues.
  • Provide support for printers, desktop systems, and basic network configurations.
  • Collaborate with the IT team to resolve technical issues and provide quality support.
  • Maintain detailed logs of technical issues and resolutions.


Qualifications

  • Strong problem-solving abilities with attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work both independently and as part of a team.
  • Basic knowledge of network systems, desktop computers, and related technologies.
  • completed a graduation degree, regardless of the field, including BA, BSc, B.Com, B.Pharm, MCA, or any other discipline.


Compensation and Work Environment

  • Paid Internship
  • Remote position, no relocation or travel required


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