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Customer Inquiry Head
2 months ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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Customer Inquiry Head
2 months ago
kolkata, India PNB MetLife India Insurance Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...
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Customers Inquiry Head and Supervisor
3 months ago
kolkata, India Bharti Axa Life Insurance Full timeSupervising the daily operations of the customer service department Creating a reliable customer loyalty program Setting customer service goals for team members and helping them reach those goals Interacting with customers and handling customer queries and complaints in a timely manner Maintaining relationships with profitable customers Making weekly and...
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Customers Inquiry Head and Supervisor
3 months ago
Kolkata, India Bharti Axa Life Insurance Full timeSupervising the daily operations of the customer service departmentCreating a reliable customer loyalty programSetting customer service goals for team members and helping them reach those goalsInteracting with customers and handling customer queries and complaints in a timely mannerMaintaining relationships with profitable customersMaking weekly and monthly...
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Head of Sales
2 weeks ago
Kolkata, India Torsa Machines Limited Full timeCompany DescriptionTorsa Machines Limited is a technology-driven company established in 1999 that specializes in manufacturingcrushing and screening plants. fpr the last 25 years.With a prominent market position in India and a global presence, Torsa has built a renowned reputation for manufacturing quality products, innovating new designs, and introducing...
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Head of Sales
3 weeks ago
kolkata, India Torsa Machines Limited Full timeCompany Description Torsa Machines Limited is a technology-driven company established in 1999 that specializes in manufacturing crushing and screening plants. fpr the last 25 years. With a prominent market position in India and a global presence, Torsa has built a renowned reputation for manufacturing quality products, innovating new designs, and...
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Head of Sales
3 weeks ago
Kolkata metropolitan area, India Torsa Machines Limited Full timeCompany DescriptionTorsa Machines Limited is a technology-driven company established in 1999 that specializes in manufacturing crushing and screening plants. fpr the last 25 years.With a prominent market position in India and a global presence, Torsa has built a renowned reputation for manufacturing quality products, innovating new designs, and introducing...
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Head of Sales
3 weeks ago
Kolkata metropolitan area, India Torsa Machines Limited Full timeCompany DescriptionTorsa Machines Limited is a technology-driven company established in 1999 that specializes in manufacturing crushing and screening plants. fpr the last 25 years.With a prominent market position in India and a global presence, Torsa has built a renowned reputation for manufacturing quality products, innovating new designs, and introducing...
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Quality Head
5 days ago
Kolkata, India Talent Corner Full timeRoles and ResponsibilitiesThe Quality Head will play a critical role in ensuring the highest standards of quality throughout our textile production process. This position requires strong leadership and expertise in quality control and assurance. The ideal candidate will have a deep understanding of the textile industry and a passion for delivering top-notch...
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Marketing Head
1 week ago
kolkata, India Mediabistro Full timeJob Title: Marketing Head (IT Company)Company Overview:NTPL WORLD is an IT company offering innovative technology solutions, including softwaredevelopment, IT infrastructure services, cybersecurity, and AI-driven data analytics. Our missionis to empower businesses and individuals with cutting-edge technology while ensuringexceptional customer service and...
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Quality Head
3 months ago
kolkata, India Talent Corner Full timeRoles and Responsibilities The Quality Head will play a critical role in ensuring the highest standards of quality throughout our textile production process. This position requires strong leadership and expertise in quality control and assurance. The ideal candidate will have a deep understanding of the textile industry and a passion for delivering...
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Quality Head
3 months ago
Kolkata, India Talent Corner Full timeRoles and Responsibilities The Quality Head will play a critical role in ensuring the highest standards of quality throughout our textile production process. This position requires strong leadership and expertise in quality control and assurance. The ideal candidate will have a deep understanding of the textile industry and a passion for delivering...
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Customer Care
2 weeks ago
Kolkata, West Bengal, India Kutchina Home Makers Private Limited Full timeKutchina is a brand to reckon with in the appliance industry in which innovation, experiments, ideas, thoughts, product lines, market diversification, growth - all come together to make it a great work place. Brand Kutchina is seeking an Service In charge Service who would be a partner in progress of the brand. If you are reading this, then you are one of...
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Customer Support Associate
7 days ago
Kolkata, India GLOINNT Full time**Experience: 6 Months to 2 Years** **Location: Kolkata** **Education: 10+2+3** **Work type: Hybrid role** **Notice Period: Immediate** - Minimum 6 months experience in international voice process - Excellent communication skills, including verbal with proper grammar - Experience in dealing with the public. - Ability to work with others in a close...
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Regional Head
2 weeks ago
Kolkata, West Bengal, India Indbank Global Support Services Limited Full timePosition Purpose:As Retail Liabilities Head at Indian Bank's Wholly owned subsidiary, you will play a strategic role in shaping the financial landscape of the organization. Reporting directly to Head of Retail Liabilities, you will be responsible for assessing and evaluating financial performance of Regional Retail Liabilities Business, providing insights...
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Customer Service Representative
2 weeks ago
Kolkata, India G&R Management Consultancy pvt ltd. Full timeResponsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of inquiries, Complaints, And Comments, As Well As Actions Taken **Job Types**:...
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SAP Head
2 weeks ago
Kolkata, West Bengal, India Bonzer Business Solutions Pvt. Ltd. Full timeIT- SAP Head/Delivery leader preferred.15+ years of experience in SAP large projects / program management.The leader should have passion to work with our clients, advising them on how to get the most out of their SAP transformation, driving both business and IT transformation.Endowed with a natural leadership, your qualities of customer relationship and...
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SAP Head
3 weeks ago
Kolkata, West Bengal, India Bonzer Business Solutions Pvt. Ltd. Full timeITSAP Head/Delivery leader preferred.15+ years of experience in SAP large projects / program management.The leader should have passion to work with our clients, advising them on how to get the most out of their SAP transformation, driving both business and IT transformation.Endowed with a natural leadership, your qualities of customer relationship and...
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Customer Service Representative II
3 weeks ago
Kolkata, West Bengal, India Komatsu Full timeJob OverviewTo provide assistance to the Domestic market by aiding with the planning and management of customer queries contracts and orders in collaboration with UK & USA.To communicate with the Joy Global supplier to ensure customer expectations and needs are fulfilled concerning pricing, specifications, and delivery.Key Job ResponsibilitiesSupport the...
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SAP Head
1 month ago
Kolkata, India Bonzer Business Solutions Pvt. Ltd. Full timeIT- SAP Head/Delivery leader preferred.15+ years of experience in SAP large projects / program management.The leader should have passion to work with our clients, advising them on how to get the most out of their SAP transformation, driving both business and IT transformation.Endowed with a natural leadership, your qualities of customer relationship and...
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SAP Head
4 weeks ago
Kolkata, India Bonzer Business Solutions Pvt. Ltd. Full timeIT- SAP Head/Delivery leader preferred. 15+ years of experience in SAP large projects / program management. The leader should have passion to work with our clients, advising them on how to get the most out of their SAP transformation, driving both business and IT transformation. Endowed with a natural leadership, your qualities of customer relationship and...