Customer Relationship Manager

The primary point of contact for our clients, ensuring their needs are met with excellence and fostering long-term, productive relationships. To work closely with clients to understand their training needs, coordinate with our internal teams to deliver tailored solutions, and ensure high levels of client satisfaction.Key...

Customer Success SpecialistWe are seeking a dedicated and passionate Customer Success Specialist to join our growing team. In this role, you will be responsible for managing customer interactions across chat, email, and phone, providing top-notch support to ensure our customers have the best experience. You'll troubleshoot product issues, document common...

What You’ll DoAs a Customer Excellence Manager (Escalations), you will manage and resolve complex, high–impact customer issues. You will oversee escalated customer concerns, provide strategic leadership and expertise to lead resolutions.Job DutiesBe an primary owner and contact person for critical escalations.Conduct investigations and root cause...

JOBSUMMARY:Takesresponsibility of fulfilling leads & prospecting newbusiness from the assigned areas/ branches of channelpartner KEYRESPONSIBILITIES: Establishing & strengthening relationship with branchmanager & staff to gain leads fromthem. Involvement in work site activities(putting up stalls and making presentations incorporate. Closing sale and...

Job Overview: We are seeking a detail-oriented and proactive Associate to join our Customer Support team. The successful candidate will be responsible for providing exceptional support to our B2B clients, ensuring seamless KYC (Know Your Customer) validation, assisting with application and website support, and maintaining an accurate database of customer...

Job Description – To manage a team of 20+ virtual relationship managers as a zonal head, virtual manager’s role is primarily to work on non-equity business sourcing and servicing for MF and certain products in equity.Ensuring team is working on Mutual Funds and Fixed Income products; upsell and cross sell on assigned base of clients (main products being...

Company: We are a Boutique SAP ERP Service provider, been in the business for 20+ yearsRole: Sales Manager – SAP ERP – License and ImplementationLocation: ChennaiJob DescriptionWe are seeking a dynamic and results-driven Hunter to join our sales team to drive the SAP ERP business – Licenses and Implementation. The ideal candidate will have a strong...

Key Responsibilities:Develop and execute customer retention strategies to reduce churn and increase customer loyaltyAnalyze customer feedback and data to identify trends, pain points, and opportunities for improvementCollaborate with the sales, marketing, and customer service teams to align retention strategies with business goalsImplement targeted campaigns...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Roles & Responsibilities·       Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics·       Preparing and presenting regular reports to internal and external stakeholders.·       Acquire a thorough understanding of key customer needs and...

Company DescriptionAkshay Group is a trusted and reliable real estate brand that focuses on delivering economical residential solutions in Mumbai. With a track record of success since 2000, the group has grown exponentially and has achieved numerous feats in luxury housing. The key to their success lies in their strategic planning, innovative executions, and...

Build and maintain strong relationships with clients to ensure satisfaction and retention. - Analyse client requirement and provide tailored solutions to meet their needs. Conduct regular meetings to discuss goals and performance. - Identify opportunities for upselling or cross-selling services and products. - Address and resolve client concerns or issues...

Role : Senior Customer Success Manager | NRR Warriors ONLY | Scaling B2B AI SaaS | YC-Backed Location: Based in India, work remotely. Glowing is looking to hire a customer success and expansion warrior, a Senior Customer Success Manager , to grow a book of business by retaining, expanding, and delighting customers. You will be expected to manage a portfolio...

Job descriptionCompany DescriptionSid's Farm is a niche dairy farm located in Hyderabad that provides 100% natural, chemical-free milk and wholesome products. Our animals are well cared for and given a balanced diet free from antibiotics and hormones. We prioritize a healthy lifestyle for both our customers and the environment. Our team is passionate about...

Job DescriptionThe OpportunityArea Sales Manager is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to channel...

Job Description The Opportunity Area Sales Manager is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and...

Job Description The Opportunity Area Sales Manager is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to...

Job Description The Opportunity Area Sales Manager is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to...

About the company:Vairam is a D2C startup company, engaged in Online retail sales of Gold and Diamond workwear jewellery for working women. Vairam incorporated in Singapore in December 2021. The target customer and market of Vairam is Primarily in Singapore and Southeast Asia. Our bigger vision is to build southeast Asia's largest fine jewellery store both...

About RP-Sanjiv Goenka Group:The RP-Sanjiv Goenka Group is a diversified conglomerate with interests across Energy (Power, Renewables, Chemicals), Consumer (retail, food services), Entertainment (media, music, sports) and technology businesses. The group overall has 15+ companies, 45,000+ employees with gross assets close to INR 40,355 Cr. The group has been...