Client Success manager
2 months ago
Client Success manager
Job Overview
We are looking for candidates who possess a minimum of 5 years experience in customer engagement, project management, and consulting.
Responsibilities
Foster positive relationships with our customers as their primary point of contact
Help clients implement services and plan projects effectively
Ensure that contract terms and conditions are met
Identify upselling and cross-selling opportunities
Address customer issues with speed and efficiency
Prepare reports on project performance
Requirements and skills
Minimum of 5 years experience in customer engagement, project management, and consulting
Bachelor's degree in Marketing, Business, or a related field.
Proven experience in performance marketing, digital marketing, or advertising.
Strong understanding of various performance marketing channels, including PPC, SEO, email marketing, and social media.
Proficient in using performance marketing tools and analytics platforms.
Excellent project management and organizational skills.
Outstanding communication and presentation abilities.
Ability to work in a fast-paced and dynamic environment.
Analytical mindset with a focus on data-driven decision-making.
Prior experience in client management and account leadership is preferred.
Qualification
Bachelor’s degree in any relevant field.
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