Assistant Director of Sales

3 weeks ago

Mumbai, Maharashtra, India Marriott International Full time
Job Number
Job Category Sales & Marketing
Location Courtyard Mumbai International Airport, CTS 215, Opposite Carnival Cinemas, Mumbai, Maharashtra, India VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY


Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR

  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

  • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
  • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
  • Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

  • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  • Recommends booking goals for sales team members.

Managing Sales Activities

  • Monitors all day to day activities of direct reports.
  • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

  • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
  • Assists Revenue Management with completing accurate six period projections.
  • Reviews sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

  • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
  • Executes and supports the company's Customer Service Standards and property's Brand Standards.
  • Participates in and practices daily service basics of the brand.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

  • Develops and manages relationships with key stakeholders, both internal and external.
  • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
  • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Utilizes all available on the job training tools for employees.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere.

It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.

We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant Director of Sales

    3 weeks ago

    Mumbai, Maharashtra, India Marriott Full time

    Job Number Job Category Sales & MarketingLocation Courtyard Mumbai International Airport, CTS 215, Opposite Carnival Cinemas, Mumbai, Maharashtra, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based...

  • Director Sales

    1 day ago

    Mumbai, Maharashtra, India Straumann Full time

    Company Description – Straumann Group #ChangeMakers Ready to make an impact? We develop, manufacture and supply dental implants, clear aligners, instruments, CAD-CAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.Straumann partners with passionate people who fit in with the...

  • Director, Sales

    1 day ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Director - Sales

    1 day ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Director - Sales

    1 day ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Sales Director

    4 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    Sales DirectorApply For This RoleWHAT YOULL BE DOINGTo incubate and grow sales for cyber security platform.Engage the direct Sales, technology partner Sales, Channels and end-customers to create and drive revenue opportunities.To represent the client in various events and conferences and should be comfortable presenting to large audience.To Manage and...

  • Assistant Director

    1 month ago

    Navi Mumbai, Maharashtra, India iimjobs Full time

    Marketing Assistant Director (Head Communications), Andheri Mumbai :: known premium luggage manufacturer Job Description To plan brand wise annual marketing strategy and annual media budget for effective communication of the brands To ideate and develop holistic branding and marketing communications excellence to effectively communicate with target audience....

  • Director of Sales

    3 weeks ago

    Mumbai, Maharashtra, India Fairmont Hotels and Resorts Full time

    Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...

  • Associate Director

    1 day ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Executive Assistant

    1 day ago

    Mumbai, Maharashtra, India Double HR Consultancy Full time

    Urgent RequirementsExecutive Assistant(To the Director)The Candidate will work directly with the Directors and will be responsible for supporting the planning, administration, communication, reporting, and following up the needs of the Directors undertaking a variety of tasks to support their vision, strategy, and tactics.Relevant Industries/...

  • Associate Director of Sales

    1 day ago

    Mumbai, Maharashtra, India Marriott International Full time

    Job Number Job Category Sales & MarketingLocation JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation...

  • Associate Director

    1 month ago

    Mumbai, Maharashtra, India iimjobs Full time

    Associate Director - StrategyDesignation: Associate DirectorThe incumbent will drive and execute identified strategic direction for the organization by scanning and monitoring market and competitors and providing insights on Cipla's performance to prepare for growth and to adapt to changing market scenariosAccountabilities: Analyse, evaluate and recommend...

  • Executive Assistant

    7 days ago

    Mumbai, Maharashtra, India Florican Enterprises Pvt Ltd Full time

    Dear Candidate we are hiring Executive Assistant to Director for an Engineering Company located at Fort Mumbai.candidates who can join immediately of within 10-15 days can only apply.If interested then kindly call or drop your resume at Suhel Taj HR HeadManage scheduling for company executive(s)Draft, review and send communications on behalf of company...

  • Cashier or Sales Assistant

    18 hours ago

    Mumbai, Maharashtra, India Rav Hospitality Full time

    Job Requirements Job Title: Cashier/Sales AssistantCompany Name: RAV HospitalityLocation: Mumbai, MaharashtraSalary: From ₹20,000 a monthEmployment Type: Full-timeJob Description:Join the dynamic team at Tiger Yaki as a Cashier/Sales Assistant We are a leading hospitality company in Mumbai, Maharashtra, seeking a dedicated individual who can provide...

  • Associate Director

    1 day ago

    Mumbai, Maharashtra, India Mercer Full time

    JOB DESCRIPTIONJob Title- Associate Director - Talent Strategy ConsultingCareer Level -FBusiness/Function- Talent & Transformation ConsultingLocation -MumbaiRegion / Market -IMETAPOSITION SUMMARYRole of Associate Director in the Talent & Transformation business of Mercer Consulting ESSENTIAL JOB RESPONSIBILITIESNote: These statements are not intended to be...

  • Associate Director

    7 days ago

    Mumbai, Maharashtra, India Mercer Full time

    Mercer is looking for candidates for the position of Associate Director - Talent Strategy Consulting in Mumbai.What to Expect:Project Management and Delivery:Lead delivery of complex projects in Talent and M&A solutions:Workforce and Organization Transformation - Organization Design, Workforce Planning, Job Evaluation, New Shape of Work, etc.HR...

  • Assistant Sales Manager- Proactive

    3 weeks ago

    Navi Mumbai, Maharashtra, India Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and...

  • Director - Strategy and Planning

    1 day ago

    Mumbai, Maharashtra, India Marsh Full time

    As a part of the Knowledge Services function of MMGS, the incumbent will be supporting the Strategy and Operations initiatives of Marsh US and Canada (US&C) Advisory Business.MMGS is a global knowledge centre for Marsh McLennan and houses teams which work closely with the colleagues across various operating units and locations.Marsh Advisory provides...

  • Assistant Manager

    1 day ago

    Mumbai, Maharashtra, India Marriott International Full time

    Job Number Job Category Human ResourcesLocation JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development....

  • Assistant Manager-Sales

    1 day ago

    Navi Mumbai, Maharashtra, India Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls,...