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Senior Site Reliability Engineer

3 months ago

Chennai, Tamil Nadu, India Pearson Full time

The Senior Site Reliability Engineer plays a crucial role within a small team, ensuring our critical services are secure, reliable, cost-effective, performant, and operationally excellent. This position demands a versatile professional who can contribute across development, system operations, resiliency testing, security hardening, and performance engineering. The ideal candidate is comfortable tackling new engineering challenges, conceptualising solutions, and implementing designs collaboratively. This role is pivotal in guiding our organisation towards modern application and infrastructure management practices while fostering the team's growth and skills development.

Key responsibilities include:

  • Addressing the most complex problems impacting the team's products
  • Developing innovative tools and processes to solve high-level challenges
  • Advocating for and modelling best practices, particularly for junior team members
  • Building trust and relationships with product development teams
  • Collaborating with development teams to diagnose and resolve systems issues
  • Mentoring junior team members in their SRE journey
  • Demonstrating deep knowledge across the team's product portfolio
  • Ensuring consistent process implementation across multiple applications

Minimum Qualifications:

  • Minimum of 5-6 years of relevant infrastructure development and software support experience
  • Experience architecting cloud-based solutions on AWS
  • Proficiency in managing cloud infrastructure on AWS
  • Strong familiarity with Linux operating systems
  • Proficiency in scripting languages like Ruby, Python, or Bash
  • Experience with Terraform

Nice to Have:

  • Experience with pipeline processes and implementations (e.g., Jenkins and Groovy)
  • Solid understanding of SDLC and Agile methodologies
  • Familiarity with cloud computing concepts, particularly AWS
  • Broad understanding of diverse infrastructure platforms and concepts
  • Versatility in troubleshooting various hosting technologies (web servers, Java platforms, OS, networks, virtualisation, databases)
  • Knowledge of general networking concepts (CDN, WAF, DNS, PKI)
  • Understanding of security policies and implementation
  • Familiarity with backup and disaster recovery concepts
  • Experience in a production environment supporting mission-critical applications
  • Knowledge of standard production practices, including change management

This role requires a proactive and adaptable individual who can thrive in a dynamic environment and drive innovation, service reliability, and performance excellence.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 16729