Senior Site Reliability Engineer

6 days ago

Chennai, Tamil Nadu, India Athenahealth Full time

About the Role:

We are seeking a highly skilled Senior Site Reliability Engineer to join our Cloud Infrastructure Engineering team. As a key member of our team, you will be responsible for designing, implementing, and maintaining high-availability systems and infrastructure.

Key Responsibilities:

  • Provisioning and managing physical and virtual Linux machines using tools like Puppet, Ansible, and Terraform.
  • Engaging closely with sister teams to assume ownership of various system lifecycle tasks.
  • Automating away toil and creating empowerment processes for transitioning high-urgency work to the NOC's rapid response team.
  • Building automated monitoring and observability using tools such as Prometheus/AlertManager, iCinga, Grafana, etc.
  • Participating in Agile/scrum ceremonies, including daily stand-ups, sprint planning, backlog grooming, etc.
  • Participating in the team's on-call rotation.
  • Working closely with internal teams to integrate new monitoring and alerts into the NOC using Perl scripting to author custom parsing and mapping rules.
  • Developing metrics and observability dashboards to measure and track various success measures for the team and the business.

Requirements:

  • 5+ years of professional experience delivering SaaS solutions, preferably in a hybrid cloud environment.
  • Bachelor's or Master's degree in a Computer Science/Engineering program.
  • Proven experience using query languages to deliver observability solutions.
  • Proficiency working with one or more configuration management tools (Puppet, Chef, Ansible, etc.).
  • Admin-level expertise with a Unix-based operating system.
  • Proven ops background using cloud-native best practices.
  • Proven proficiency with one or more scripting languages (Python, Ruby, Perl, Java, etc.).
  • Proficiency working with Git and Atlassian suite or similar.
  • Proficiency working with containerized environments is a plus.
  • Experience creating technical documentation and standard operating procedures (SOPs).

About Athenahealth:

Athenahealth is a leading healthcare technology company that develops and implements products and services to support US healthcare. We are committed to creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our Culture:

We value innovation, collaboration, and continuous learning. Our team is passionate about making a difference in the lives of our customers and patients. We offer a dynamic and inclusive work environment that fosters growth and development.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We also provide a flexible work environment that allows you to balance your work and personal life.

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