Senior Site Reliability Engineer

3 weeks ago


Chennai, Tamil Nadu, India Athenahealth Full time

    Job Summary


    We are seeking an experienced Senior Site Reliability Engineer to join our Cloud Infrastructure Engineering team. The ideal candidate will have a strong background in cloud-native technologies and a proven track record of delivering scalable and highly available SaaS infrastructure solutions.


    Key Responsibilities



  • Design and implement scalable and highly available infrastructure solutions using cloud-native technologies
  • Collaborate with cross-functional teams to identify and prioritize infrastructure needs
  • Develop and maintain monitoring and observability tools using Prometheus, AlertManager, and Grafana
  • Automate away toil and create empowerment processes for transitioning high-urgency work to the NOC's rapid response team
  • Participate in all Agile/scrum ceremonies, including daily stand-ups, sprint planning, and backlog grooming
  • Develop and maintain technical documentation and standard operating procedures (SOPs)

    Requirements



  • 5+ years of professional experience delivering SaaS solutions, preferably in a hybrid cloud environment
  • Bachelor's or Master's degree in a Computer Science/Engineering program
  • Proven experience using query languages to deliver observability solutions
  • Proficiency working with one or more configuration management tools (Puppet, Chef, Ansible, etc.)
  • Admin-level expertise with a Unix-based operating system
  • Proven ops background using cloud-native best practices
  • Proven proficiency with one or more scripting languages (Python, Ruby, Perl, Java, etc.)
  • Proficiency working with Git and Atlassian suite or similar
  • Experience creating technical documentation and SOPs

    About Athenahealth


    At Athenahealth, we're on a mission to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our team is passionate about modernizing the healthcare experience, and we're looking for talented individuals like you to join us on this journey.


    What We Offer



  • A dynamic and inclusive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and innovative team culture
  • Flexible work arrangements and remote work options


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