Club Mahindra
Found in: beBee jobs IN - 1 week ago
Key Responsibilities:
- Strategize on the Marketing Communication calendar for direct marketing channels (email/ SMS/ WhatsApp/ Push Notification/ IVR) to achieve Annual/ Quarterly/ Monthly set targets against KPI's.
- Conceptualize Member Campaigns to increase the number of 'unique members holidayed', improve occupancy and F&B revenue for Club Mahindra Resorts.
- Drive referral lead generation through digital engagement initiatives and personalised communications to members
- Develop a data driven strategy for key initiatives which impact overall organization objectives.
- Build audience segments, defining channels for effective reach, plan and implement A/B and multivariance testing.
- Define key metrics, track the campaign performances, and derive insights to implement for future campaigns.
- Designing/ creating analysis dashboards on weekly basis and reporting to higher management
- Indepth understanding of CRM tools like salesforce and Clever tap
- Work closely with the Analytics, Campaign Management agency and all key stakeholders of the organization to define and implement Customer Lifecycle Management and areas of improvement.
- Assist different teams (Digital, Sales, Member Relations & Special Projects) to execute campaigns to members through the automation platform.
- Coordinate with the advertising agency, analytics agency, IT, Member Relations team for effective rollout of member campaigns.
- Ensure that all communication is in line with the Brand Guidelines and follows the governance models
Desired Qualifications:
- Post Graduation in Marketing Management (MBA)
- 8 Years of Work Experience in Marketing
Skills Required:
- You have a degree in Marketing, Business Administration, or related field.
- You have prior experience within Brand Management.
- You have strong experience in business analytics, consumer insights development, a solid understanding of core marketing levers.
Note:
- Candidates worked with CRM agencies who have some experience on Martech tools like Salesforce & Clevertap will be preferred.
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Club Mahindra
Found in: beBee jobs IN - 1 week ago
Navi Mumbai, Maharashtra, India iimjobs Full timeReactive Retention LeadJob Purpose: He / She will be responsible for customer facing activities throughout customer lifecycle for 280K+ members of Mahindra Holidays Pan India and in international markets. Key Areas of contribution will include Operations Mng & Governance, Team Skill development on Retention capabilities, Customer Engagement via Holiday...
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Club Mahindra
Found in: beBee jobs IN - 3 weeks ago
Mumbai, Maharashtra, India iimjobs Full timeKey Responsibilities: - Strategize on the Marketing Communication calendar for direct marketing channels (email/ SMS/ WhatsApp/ Push Notification/ IVR) to achieve Annual/ Quarterly/ Monthly set targets against KPI's. - Conceptualize Member Campaigns to increase the number of 'unique members holidayed', improve occupancy and F&B revenue for Club Mahindra...
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Club Mahindra
Found in: beBee jobs IN - 3 weeks ago
Navi Mumbai, Maharashtra, India iimjobs Full timeReactive Retention LeadJob Purpose:- He / She will be responsible for customer facing activities throughout customer lifecycle for 280K+ members of Mahindra Holidays Pan India and in international markets.- Key Areas of contribution will include - Operations Mng & Governance, Team Skill development on Retention capabilities, Customer Engagement via Holiday...
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Found in: beBee S IN - 3 weeks ago
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Found in: Talent IN 2A C2 - 3 weeks ago
Navi Mumbai, India Club Mahindra Full timeReactive Retention Purpose:- He / She will be responsible for customer facing activities throughout customer lifecycle for 280K+ members of Mahindra Holidays Pan India and in international markets.- Key Areas of contribution will include - Operations Mng & Governance, Team Skill development on Retention capabilities, Customer Engagement via Holiday Planning...
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Found in: Whatjobs IN C2 - 3 weeks ago
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Found in: beBee S IN - 3 weeks ago
Mumbai/Navi Mumbai, India iimjobs Full timeReactive Retention LeadJob Purpose:- He / She will be responsible for customer facing activities throughout customer lifecycle for 280K+ members of Mahindra Holidays Pan India and in international markets.- Key Areas of contribution will include - Operations Mng & Governance, Team Skill development on Retention capabilities, Customer Engagement via Holiday...
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Found in: Whatjobs IN C2 - 3 weeks ago
Mumbai, India Mahindra Holidays & Resorts India Limited Full timeCompany Overview Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 183,000...
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Found in: Talent IN 2A C2 - 3 weeks ago
Mumbai, India Mahindra Holidays & Resorts India Limited Full timeCompany OverviewMahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 183,000...
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