Current jobs related to Sr. Customer Support Engineer, Hyderabad - Hyderabad, Telangana - Danaher Corporation
-
Sr. MDM QA/Test Engineer
5 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeInspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture of innovation...
-
Lead Software Engineer
2 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support CenterInspire Brands Hyderabad Support Center is a cutting-edge technology hub that fosters innovation and collaboration. Our team is passionate about using technology to create memorable experiences for our guests worldwide.Job SummaryWe are seeking a highly skilled Lead Engineer to join our team. As a Lead Engineer,...
-
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeAbout the RoleWe are Amazon Dev Center India - Hyderabad - A85, and we're looking for a talented Sr Front-End Engineer, Authentication Experience to join our team. As a key member of our engineering team, you will be responsible for designing and developing high-quality front-end components for our authentication systems. Your expertise will help us deliver...
-
Lead Product Manager
4 days ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout the RoleJob Title: Lead Metadata EngineerWe are seeking a highly skilled Lead Metadata Engineer to join our team at Inspire Brands Hyderabad Support Center. As a Lead Metadata Engineer, you will play a crucial role in standing up the Enterprise Metadata management platform.Responsibilities:Collaborate with stakeholders to identify metadata requirements...
-
Engineer - ML
1 month ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi brand restaurant company whose current portfolio includes nearly 32,000 Arbys, BaskinRobbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONICDriveIn locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture of...
-
Amazon Dev Center India
2 days ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAbout Amazon Dev Center India - Hyderabad:We are looking for a skilled Support Specialist to join our Benefits Operations team. As a key member of our India Hub Team, you will play a critical role in delivering benefits operations for Amazonians working in the APAC, MEA, and US regions.Your primary responsibilities will include:Employee case management...
-
Senior Software Engineer
4 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeThe Senior Software Engineer will play a pivotal part in our development team, focusing on maintaining our existing backend and in the longer run migrating our integrations to more cloud- native solutions. The role is our first hire outside of the EU. The ideal candidate will possess hands-on experience working with Java and / or Kotlin building and...
-
Senior Engineer
2 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi brand restaurant company whose current portfolio includes nearly 32,000 Arbys, BaskinRobbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONICDriveIn locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture of...
-
Lead Engineer
5 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeJob Description:Summary:As a Lead Metadata Engineer, you will play a crucial role in standing up the Enterprise Metadata management platform in our organization. You will bring in your technical knowledge of Data Catalog tools, their features and combine them with your functional knowledge of Data Governance Use cases that are sought after by business to...
-
Sales Engineer
2 weeks ago
Hyderabad, Telangana, India Epiroc Full timeJob Title: Sales Engineer - HyderabadWe are seeking a highly motivated and experienced Sales Engineer to join our team in Hyderabad. As a Sales Engineer, you will be responsible for driving sales growth and expanding our customer base in the region.Key Responsibilities:Develop and execute sales strategies to achieve sales targets and expand our customer...
-
Data Quality Assurance Specialist
4 days ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support CenterInspire Brands Hyderabad Support Center is a technology hub that leads innovation and product development for the organization and its portfolio of distinct brands. The center focuses on developing new capabilities in data science, data analytics, e-commerce, automation, cloud computing, and information security...
-
Sales Engineer
2 weeks ago
Hyderabad, Telangana, India Epiroc Full timeJob Title: Sales Engineer - HyderabadWe are seeking a highly motivated and experienced Sales Engineer to join our team in Hyderabad. As a Sales Engineer, you will be responsible for handling the complete sales operation, including prospecting, application study, offering suitable products, negotiation, execution, and payment collection.Key...
-
Amazon Dev Center India
2 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAbout Amazon Dev Center India - HyderabadAmazon Dev Center India - Hyderabad is a world-class e-commerce platform that strives to be Earth's most customer-centric company. We are committed to giving our customers more of what they want - low prices, vast selection, and convenience.Job SummaryWe are seeking a highly skilled and experienced Benefits Operations...
-
Senior Data Architect
2 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeJob Title: Lead Data EngineerWe are seeking a highly skilled Lead Data Engineer to join our team at Inspire Brands Hyderabad Support Center. As a key member of our Enterprise Data Organization, you will be responsible for designing, building, and managing data pipelines for our Azure cloud-based data platform.Key Responsibilities:Collaborate with product...
-
IT Support Specialist Hyderabad IN
2 weeks ago
Hyderabad, Telangana, India AIMS360 Full timeJob Title: IT Administrator Hyderabad INAIMS360 is seeking a skilled IT Administrator to join our team in Hyderabad. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Technical Support: Identify, diagnose, and resolve customer-reported issues related to their IT...
-
Amazon Dev Center India
1 week ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAmazon Dev Center India - Hyderabad is seeking a highly skilled Account Health Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The Account Health Support Specialist will act as the primary interface between Amazon and our...
-
Amazon Dev Center India
6 days ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAbout Amazon Dev Center India - Hyderabad:Amazon Dev Center India - Hyderabad is a leading provider of benefits operations services. We strive to deliver exceptional customer experiences by providing timely and accurate support to our employees.Key Responsibilities:Employee case management and supportProcess reimbursement benefit adjudicationProcess manual...
-
GTM Specialist
2 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands:Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad...
-
Associate Customer Marketing Manager
5 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION:Associate will be responsible for building campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production Deployments and development of email, SMS, and push Campaigns, including promotional, transactional and lifecycle development. The ideal candidate should...
-
Compliance Engineer Support Hyderabad
2 weeks ago
Hyderabad, Telangana, India Goldman Sachs Full timeAbout Goldman SachsGoldman Sachs is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains...
Sr. Customer Support Engineer, Hyderabad
5 months ago
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
At Beckman Coulter our vision is to Advance healthcare for every person.
Position : Sr. Customer Support Engineer based in Hyderabad
You will be a part Andhra Pradesh & Telangana (APT) Service Team and report to the State Service Manager – APT
Conducts service, repair and/or installation of Beckman Coulter products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
In this role, you will have the opportunity to:
- Installs and maintains instruments and systems in a laboratory environment. And Delivers basic operational training at installation.2. Provide effective product and customer support.3. Ensures Preventive Maintenance planning (PM) are performed in timely manner.4. Seeks timely support for difficult product issues avoiding unnecessary down time.
- Performs timely reporting of his activities.6. Maintains excellent customer relationship, specifically with his/her directly assigned accounts. And adheres to field service policies procedures and standards.8. Maintain recommended spare parts for his product range.
The essential requirements of the job include:
- Must be an Engineering Graduate with B.E./B.Tech. Degree or higher.
- Should have a minimum working experience of 3+ years in the relevant field with exposure in customer services (Technical) in the IVD industry.
- Should have adequate skills to consultatively help and support technical troubleshooting along with other functions.
- Should have proven analytical skills and be proficient in basic MS Office tools like Excel, Word, Power Point etc. and communication tools like Outlook, MS Teams
- Should be able to drive corrective and preventive actions to improve service delivery based on customer feedback. Should relentlessly strive to achieve the highest levels of customer satisfaction to drive business growth in a healthcare environment.
It would be a plus if you also possess previous experience in:
- Technical field services of IVD products (hardware & SW)
- Generating Service Revenue
- Usage of Customer Relationship Management (CRM) SW based for Call Handling & Closure in System
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
