Customer Service/Customer Support Internship

About the internship:Responsibility:Manage Application implementation and training at the site Resolving IT issues in a timely manner.Communicating with coworkers to diagnose the problem.Understanding Application flow.Product Documentation.Troubleshooting and resolving issues with our IT systems when they arise.Resolve tickets representing staff-generated...

About the internship:As a customer success specialist, you will play a vital role in ensuring our customers have an exceptional experience. You will be the primary point of contact for customers, assisting with onboarding, support, and issue resolution while proactively engaging with clients to maximize the value of our product/service.Selected intern's...

About the internship:Selected intern's day-to-day responsibilities include:1. Work on customer relationship management2. Work on a monthly list of recurring revenue and communicate the same with the client3. Work on coordinating with the sales and support team to fulfill clients' requirements4. Assist the customer success team in onboarding new customers and...

About the internship:Selected intern's day-to-day responsibilities include:1. Maintaining a positive, empathetic, and professional attitude toward customers at all times2. Responding promptly to customer inquiries3. Communicating with customers through various channels4. Acknowledging and resolving customer complaints5. Knowing our products inside-out so...

About the internship:Key responsibilities:1. Perform database mapping and management for promoting Business Support Services2. Follow up with prospects through mass mailing and cold calling3. Conduct factory visits for production & quality control on behalf of the French client4. Conduct preliminary research on market potential in India/France based on the...

: FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...

Customer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...

JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...

JOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...

Apply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on

About the internship:Job Brief:We are looking for a dedicated and enthusiastic Internship - Client Servicing Executive to join our ad agency. As an intern in the Client Servicing team, you will have the opportunity to learn and contribute to building and maintaining strong relationships with our clients. Key responsibilities:1. Collaborate with the client...

JOB DETAILSManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

JOB DETAILSResponding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and...

Job DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...

Company: InteleCorp Software (I) Pvt LtdLocation: Navi MumbaiCompany Brief:InteleCorp Software is a technology-driven custom software solutions provider specializing in the e-commerce sector. We are looking for candidates who can contribute to customer satisfaction and dynamic business solutions.Responsibilities:Outbound Sales: Conduct outbound calls...

Job Title Customer Service Executive From Salary 3.5 Lakh(s) INR per Annum To Salary 4.5 Lakh(s) INR per Annum Industry ITES/BPO Position Type Permanant Role Customer Service Executive (Voice) Required Education Any Graduate Work Location Airoli Description You will be responsible for Customer service (Non-Technical) where in you will be managing incoming...

About the internship:Selected intern's day-to-day responsibilities include: 1. Audience research to understand the audience on industry-related topics to develop original content2. Writing copy for all the stages of the customer journey3. Conduct research to understand target audience demographics, interests, and preferences.4. Assist in optimizing content...

JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...

About the internship:Selected intern's day-to-day responsibilities include:1. Handling social media management and distribution2. Focusing on marketing communications3. Conducting research4. Preparing reports Benefits: The candidate will get to learn about marketing courses and programs. > Only those candidates can apply who: 1. are available for full time...

JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery