Operations Manager

3 weeks ago


Delhi NCR, India iimjobs Full time
JD for Operations Manager

Operations Manager

Location - Delhi

Role Description:

  • Monitoring & Driving North India operations
  • Designing & implementing operational processes, systems & Policies
  • Monitoring Quality & Training
  • Client connects programs to be planned, implemented & driven
  • PnL & budget monitoring and control
  • Ensuring organic growth of the business
  • Ensuring smooth functioning of backend support systems
  • Driving & evaluating KPIs
  • Driving and implementing automation in operations.
  • Supporting DSO to be maintained as per set target

Secondary Responsibilities:

  • Survey for new and existing site
  • Audit for existing account
  • Monitoring Quality & Training
  • Client connect programs to be planned, implemented & driven
  • Monthly review with all respective accounts along with client
  • Planning to maintain budget and control expenses
  • Drive process and KPI as per Business requirement
  • Strategic planning to streamline operations and Enhance service quality
  • Ensuring daily, weekly, monthly, and quarterly reports are prepared and submitted within the TAT
  • Ensuring maintain all inventory and per stock for Uniform, Materials, Machines, and Deployment

Desired Profile :

  • Command in English communication
  • Good presentation skills
  • Experience in attending highlevel meetings.
  • Process oriented.
Educational Qualification - Preferably a Post Graduate Candidate/Graduation in any Discipline

Total Experience - Min Years

Relevant Experience - Min Years

Budget - INR LPA

IT Skills Requirement - MS Office Package

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