Telesales Head

3 weeks ago

Navi Mumbai, Maharashtra, India iimjobs Full time
Call Center - Telesales Head - Insurance

Profile - Call Center - Telesales Head - Insurance

  • To drive team to cross sell business for General Insurance via telecalling setup
  • Responsible for Quality of the telecalling setup
  • Ensuring Compliance of all guidelines at the outsourced vendor
  • Imparting product and systems training on the floor.
  • Conducting Refresher training and mock tests to ensure accurate product knowledge

Skills required:

  • Commercial and business awareness
  • Experienced in managing Quality and training
  • Experienced in managing tele sales process
  • Excellent communication and presentation skills
  • Prior relevant work experience of minimum 5 years.
  • Ability to work with data and cull out insights relevant to cross sell/upsell.
  • Preferred experience in Insurance domain.

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