Sr Sales Operations Mgr

1 month ago

Hyderabad, Telangana, India ServiceNow Full time
Company Description

At ServiceNow, we are dedicated to using our technology to create a better world for all, while relying on the expertise and dedication of our team. We work quickly because we understand the world can't wait, and we come up with innovative solutions that set us apart from the competition, all to serve our customers and communities. When you join ServiceNow, you become part of a team of visionaries who are constantly seeking new ways to drive change and create something truly unique. We believe that you perform at your best when you are living your best life and bringing your individual talents to the table, and we do everything we can to support that. Together, we aim high, encouraging and assisting each other in turning our personal and collective aspirations into reality. The future belongs to us, and it all starts with you.

With over 7,700 clients, we cater to about 85% of the Fortune 500 companies. We take great pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Discover more about Life at Now on our blog, where our employees share their insights into working at ServiceNow.

Not sure if you meet all the requirements listed in a job posting but you're genuinely excited about the opportunity? We encourage you to apply anyway. At ServiceNow, we are committed to fostering an inclusive environment where every voice is valued, heard, and respected. We welcome applicants from diverse backgrounds who may not have followed a conventional path to this role, believing that skills and experiences are transferrable, and a shared vision of success makes for exceptional candidates.

Job Description

What you will be doing in this role:

  • Establishing and overseeing APAC Digital Sales planning & governance processes for cross-functional GTM teams
  • Collaborating across functions to align plans and ensure comprehensive planning, including post-sale readiness
  • Defining and monitoring KPI's (leading, lagging indicators) throughout the sales lifecycle
  • Taking responsibility for driving action plans across functions to enhance KPI's
  • Initiating and managing various projects within the Digital Sales portfolio, such as digitization and automation projects
  • Leading projects from start to finish, ensuring timely completion of all deliverables with high quality
  • Working closely with Global business planning, APAC Sales Operations, Strategy, HR, and Sales Compensation teams to offer insight and transparency on strategic priorities
  • Conducting thorough analyses to provide data-driven recommendations for leadership decision-making
  • Providing regular progress updates to stakeholders and leadership
  • Representing APAC Digital Sales business in cross-functional FY25 planning activities with Geo and broader Global organizations
>h2>Qualifications

To excel in this role, you need to have:

  • Experience in Business Unit Financial Planning & Analysis
  • Strong skills in program/project management and facilitation
  • Proven track record of leading diverse, high-performing matrixed teams
  • An analytical, fact-based, and process-oriented approach
  • Ability to analyze complex data and translate results into actionable insights and deliverables
  • Ability to thrive in a fast-paced environment, managing multiple priorities to achieve results
  • Proficiency in SaaS business processes and customer lifecycle
  • Capability to challenge conventions and build consensus towards common objectives
  • Blend of intellectual prowess, excellent active listening, and creative problems-solving abilities
  • Strong verbal and written communication skills, with the capacity to present information in a clear and concise manner for diverse executive audiences
  • Availability to work across Australian hours
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified candidates will be considered without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other legally protected category.

At ServiceNow, we prioritize flexibility and trust in our distributed work environment. To learn more about our work personas: flexible, remote, and required in-office.

If you need accommodations to complete the application process, or if you face limitations in accessing or using the online application and require an alternative method, please reach out to us for assistance.

For roles involving access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may need to secure export licensing approval from the U.S. Government for certain individuals. Employment is subject to ServiceNow obtaining any necessary export license or approval from the U.S. Government.

Please be cautious as fraudulent job postings and scams are becoming more prevalent. Be informed about what to watch out for and how to safeguard yourself. Genuine ServiceNow job listings can be found on the ServiceNow Careers site.

From Fortune Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited have no affiliation with, nor endorse the products or services of, ServiceNow.

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