Manager - Customer Support (7-10 yrs)
3 weeks ago
About the Company:
ARA's client is a leading, high growth Analytics Software Development company headquartered in the US. Their work is mainly focused on the Healthcare Industry.
The Role:
Manager-Customer Support
Roles and Responsibilities:
Challenge:
To lead, train, nurture, and grow a support team of Customer Support Representatives across a range of experiences and background.
- Lead and inspire a team of Customer Support Representatives, guiding them to excel in their roles and nurturing their career growth.
- Drive the expansion of your team by participating in the recruitment, on boarding, and training of new team members.
- Understand and support the nuances and processes necessary to cater to clients from diverse industries and needs.
- Adapt strategies to accommodate varying levels of technical abilities and the support of multiple products from within our portfolio.
- Assist your team with administrative responsibilities, such as monitoring performance, reporting and managing escalations.
Skills Required:
1. 2+ years of experience managing and building customer support teams, with a proven track record of excellence in leadership.
- Demonstrated proficiency in administrative tasks, reporting, and team management.
- Excellent communication skills in English, both written and spoken.
- Strong technical expertise and the ability to quickly grasp new software and technologies.
- Prior experience in managing teams catering to various industries and technical proficiency is highly beneficial.
- A passion for delivering exceptional customer service and problem-solving.
Qualifications & Experience:
- Any Graduate/P.G
- It is a Work from Office opportunity with Rotational Shifts.
-
Manager - HR Shared Services (7-10 yrs)
3 weeks ago
Bengaluru, Karnataka, India iimjobs Full timeManager - HR Shared ServicesRole Requirements: Intermediate understanding of client administrative environments, processing flows, procedures, and compliance requirements. Advanced grasp of organizational procedures and compliance standards. Intermediate knowledge of regulatory and legislative requirements, particularly in HRrelated areas. Foundational...
-
Manager - Business Development - IT (5-10 yrs)
3 weeks ago
Bengaluru, Karnataka, India iimjobs Full timeManager - Business Development Greetings From Ekfrazo Technologies We are looking for Role : Business Development Lead.Experience : 6+ Yrs relevant Location : BangaloreNotice period : ImmediatePlease find the revised JD below:Client Acquisition along with Business Development & Management focusing on IT Projects Outsourcing, Selling IT Services ( UX/UI,...
-
Bengaluru, Karnataka, India iimjobs Full timeVice President of Product ( Bengaluru or Remote)Beamer + Userflow is on a mission to empower product leaders and marketers to build products their customers truly value. We help businesses communicate more effectively with their customers and as a result, we are the most loved platform by product teams across the globe We're profitable, in growth mode, and...
-
Customer Service/Customer Support Internship
1 month ago
Bengaluru, Karnataka, India Edumerge Solutions Private Limited Full timeAbout the internship:Selected intern's day-to-day responsibilities include:1. Excel in data entry tasks with precision and accuracy2. Provide prompt and professional Level 1 support to customers3. Foster collaborative relationships with internal teams for seamless customer support4. Execute data entry and support tasks following established procedures and...
-
Customer Support Operations
5 days ago
Bengaluru, Karnataka, India timesjobs Full timeCustomer Support Operations Cricbuzz, the most popular destination for Cricket in India, provides all round coverage of international, domestic and T20 leagues from around the world. Cricbuzz's mobile applications for Android and iOS are the no. 1 cricket apps on the respective app stores.The Customer Support Operations team is responsible for payment...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeSALARY: 2 to 3 LakhsLOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 1QUALIFICATION:Any graduateMALE/FEMALE:MaleEXPERIENCE: 1 to 3 yearsJOB DETAILSClient - E commerce Set up2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sectorDocumentation of processes for each of the assigned clientsEnsure customers-...
-
Manager Corporate Sales
2 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeImmediate Opening for CORPORATE SALES MANAGER for a Leading Car Rental Company at Bangalore 5-10 Yrs experience in Sales in Which atleast 2-3 Years exp in REPUTED SALES IN CAR RENTAL COMPANIES Excellent communication skills Good experience and Networking WITH CORPORATE AND PRESENTLY PRESENTLY ASSOCIATED WITH CAR RENTAL COMPANY... CLIENT IS A 12 YEARS OLD...
-
Cloud Support Engineer
1 week ago
Bengaluru, Karnataka, India Amazon Full timeAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
-
customer support executive
3 weeks ago
Bengaluru, Karnataka, India Info Hr Solutions Full timeCompany OverviewINFO HR SOLUTIONS is a recruitment firm that aims to help businesses across various industries with their hiring process. Our unique Hiring Process ensures that we only shortlist candidates who meet our clients' technical and general expectations, reducing the need for multiple interviews. With 20-50 employees, we provide a range of unique...
-
Senior Business Development Manager
4 weeks ago
Bengaluru, Karnataka, India iimjobs Full time3-7 years of relevant experience in the Staffing/Recruiting industry.. Attributes that make the right fit with us:. You have excellent communication skills. You are a team player.You have exceptional organisational, analytical, and planning skills. You are independent and self-motivated and can work off your initiative. You are results-driven and interested...
-
Titan - Marketing Manager - Zoya (6-10 yrs)
3 weeks ago
Bengaluru, Karnataka, India iimjobs Full timePosition Title : Marketing Manager- ZoyaEducation : MBA from a premiere collegeRelevant Experience : 5-6 years of brand communication experience in Fashion& Lifestyle IndustryJob Details: Lead the Consumer understanding, Brand positioning, Collection Concepts, & Campaign management for Zoya Establishing Zoya as the leading aspirational brand in the fine...
-
Group/Senior Product Manager
1 month ago
Bengaluru, Karnataka, India iimjobs Full timeCompany - JSW OneSkills :New Product DevelopmentProduct ManagementProduct Management - GrowthProduct Roadmap & StrategyCategory - Product Management - User & Growth NP - 60 DaysEducation - BE/ Btech / MBA from premier institutesTarget Company(Mandatory) - Fintech / Finance Product onlyRole & Responsibilities:Define and drive product vision, strategy and...
-
Customer Support Executive
1 day ago
Bengaluru, Karnataka, India timesjobs Full timeJOB DETAILSLearn and understand our solution. Become an expert in performing various tasks in the solution. Help customers in using our solution. Answer Clients inquiries about the product.FUNCTIONAL AREAcustomer support executive,customer care executive,customer service executive,customer care,customer relationship,CSE,jobs for customer supoort executive in...
-
Customer Support Executive
7 days ago
Bengaluru, Karnataka, India timesjobs Full timeCustomer Support Executive Bangalore, IndiaOpen position: 1Customer Support Executive.Responsibilities, Qualifications & Skills: Handling calls inbound and outboundRequirements: Good communication skills in English, Hindi, and Kannada (knowledge of additional languages will be an added advantage)Experienced as well as Freshers are WelcomeWork location...
-
customer support executive
4 weeks ago
Bengaluru, Karnataka, India Vindhya E Infomedia Pvt Ltd Full timeJob ResponsibilitiesHandle Outbound/Inbound callsEnsuring call quality parameters are adhered to.Maintain a high level of quality and service on calls.CompetenciesStrong understanding and reasoning skills.Very Good communication skills.Basic understanding of the customer service industry.Strong communication and writing skills.Basic computer Knowledge.Basic...
-
Application Support
4 weeks ago
Bengaluru, Karnataka, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application Support (Unix / Open Shift Engg ) -24 /7 Rotational ShiftsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and...
-
Customer Service Executive
4 days ago
Bengaluru, Karnataka, India timesjobs Full timeSALARY:Upto 3LPALOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...
-
Product Supportability Manager
3 weeks ago
Bengaluru, Karnataka, India McAfee Full timeRole Overview:McAfee is looking for a customer-focused, data-driven Product Supportability Manager. The role will partner with Support, Product Management, Engineering, and Marketing to build a customer-centric product experience focusing on user flow optimization and self-service. Outcomes include higher customer satisfaction and reduced impact during...
-
Bengaluru, Karnataka, India iimjobs Full timeContext / Background:The Bosch Group is a leading global supplier of technology and services, in the areas of automotive technology, industrial technology, consumer goods, energy and building technology. In India Bosch Limited is the flagship company of the Bosch Group. As the largest auto component supplier in the country, setting a benchmark in the sectors...
-
Accounts Manager
1 day ago
Bengaluru, Karnataka, India timesjobs Full timeSALARY:Upto 7LPALOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 1JOB DETAILS1)Serve as the lead point of contact for all customer account management matters2)Build and maintain strong, long-lasting client relationships3)Negotiate contracts and close agreements to maximize profits4)Develop trusted advisor relationships with key accounts, customer...