Customer Service/Customer Support Internship
1 month ago
About the internship:Selected intern's day-to-day responsibilities include:
1. Excel in data entry tasks with precision and accuracy
2. Provide prompt and professional Level 1 support to customers
3. Foster collaborative relationships with internal teams for seamless customer support
4. Execute data entry and support tasks following established procedures and protocols
5. Ensure confidentiality and integrity of customer data
6. Troubleshoot basic technical issues reported by customers and provide timely resolutions
7. Escalate complex issues to senior support staff when necessary
8. Contribute to the improvement of support processes and procedures
Requirements:
1. Any graduate
2. Freshers or individuals with 6 months of experience
3. Proficiency in English, Kannada, and Hindi (spoken)
Skills:
1. Proficient in MS Excel, MS Word, and Google Chrome
2. Excellent active listening and instruction execution skills
3. Ability to learn and adapt quickly
>
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Apr'24 and 16th May'24
3. are available for duration of 3 months
4. have relevant skills and interests
Women wanting to start/restart their career can also apply.
* Freshers looking for jobs may also apply
Stipend:INR ₹ 20,000 /month
Deadline: :59:59
Other perks:Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Job offer
Skills required:MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)
About Company:Edumerge Solutions Private Limited is a software product company, founded in 2010. Our primary focus is to deliver innovative solutions and services to the educational sector. We, at Edumerge, are designing our software products on the latest technologies to provide the best solution to our customers. Edumerge provides solutions based on the requirement of the customer that is formative and cost-effective. Our team is steered by a passion for providing unparalleled customer service and satisfaction.
We are transforming the way students, parents, teachers, and school administrators communicate, collaborate, and come together to build the future of students and create successful Institutions.
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