Looking for Customer Service Associate in Delhi at Delhi, India

1 month ago


Delhi, Delhi, India Instantpay Full time


Key Responsibilities
  • Manage a large volume of incoming calls, emails, and chats.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers
  • Monitoring real-time transactional queues as well as investigating and analyzing ed fraud.
  • Also requires close collaboration with other members of the Operations team, specifically in assisting Financial Operations with ing and reconciliation efforts.

Candidate Skills And Qualification

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to display empathy and patience.
  • Problem-solving skills and the ability to think quickly and rationally in challenging situations.
  • 5. Proficiency in using CRM systems or similar software.
  • Adaptability and flexibility in a fast-paced environment.
  • Previous customer service experience is preferred but not mandatory.
  • High school diploma or equivalent; additional qualifications will be a plus.

Working Conditions

  • This position typically operates in an office environment.
  • Rotational Shift (Morning, Evening, and Night) & weekend work to support customer needs.

About Company: Founded in 2013, InstantPay is focused on bridging the gap that traditional banks have not been able to since the inception of banking in India. Over the years our innovative solutions have empowered the Indian consumer to adapt to new-age banking services.



  • Delhi, Delhi, India Sewara Hospitality Full time

    Company DescriptionSewara Hospitality is a company that believes in capturing the essence of life by creating unique, hyperlocal, and gratifying experiences for its patrons. With properties located at pristine, untouched locations across India, Sewara Hospitality offers a range of memorable hospitality experiences, including the popular al fresco dining...


  • Delhi, Delhi, India Atspl - Delhi Full time

    Job Requirements Job Title: Security and Loss Prevention Specialist, INSLPCompany Name: ATSPL - DelhiLocation: Jaipur, RajasthanSalary: Competitive (per month/ per year)Employment Type: Full-timeJob Description:Are you passionate about security and loss prevention? Do you have extensive knowledge of shrink management and data analysis? If so, we have an...


  • Delhi, Delhi, India Central Government Hospital Delhi Full time

    The Broadcast Engineering Consultants India Limited (BECIL), New Delhi invites applications for empanelment of following manpower posts (DEO, MTS, PCM, MLT, PCC, Radiographer, Driver etc.) purely on outsource basis for deployment in a Central Government Hospital (Delhi & NCR). The last date for submission of applications is 12th June 2024.Post Name: Manpower...


  • Delhi, Delhi, India All Talent Full time

    JobID :ATJ Job Expiry Date : 15th February 2023Looking for singer for a live performance in Delhi: Project Type : Live Event Job Type : onlocation Preffered Language : English, हिन्दी Looking For : Singer | Background Gender : Male, Female Age Range : 1840 Payment : ₹5000 Job Location: Delhi, IndiaApplications: 15Shortlisted: 0...


  • Delhi, Delhi, India Ambe Group Full time

    Company DescriptionAmbe Group is a leading Indian business conglomerate with a strong work ethic and a reputation for quality and early adoption of technology. The group operates 5 world-class mills across the country. To know more about company please visit Role DescriptionThis is a full-time, on-site role as a Customer Care Executive located in New Delhi....


  • Delhi, Delhi, India Ambe Group Full time

    Company DescriptionAmbe Group is a leading Indian business conglomerate with a strong work ethic and a reputation for quality and early adoption of technology. The group operates 5 world-class mills across the country. To know more about company please visit Role DescriptionThis is a full-time, on-site role as a Customer Care Executive located in New Delhi....


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Oman Air Full time

    Reference NoOP-23-15Job TitleAgent - Customer Services. DelhiCategoryOthersEducational QualificationsCollege diploma in any disciplineOR Secondary School certificate.Higher qualification & experience in related field will be advantage & preferred.Skills/KnowledgeProficiency in English (Reading and Writing):Proficiency in MS officeMust be tactful and...

  • Sse delhi

    2 weeks ago


    Delhi, Delhi, India Matrimony Full time

    TelemarketingNorth ZonePosted On 27 Mar 202 Required Experience Years ShareApply Basic SectionNew Job TitleNo. Of Openings100BANDBand 1GradeLevel 2DesignationSenior Service ExecutiveCampus/Non CampusEmployment TypeRequisition TypeNewEmployee CategoryTAT45Closing Date10 Apr 202- OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...


  • Delhi, Delhi, India Delhi Tutors-Tutoring Service Full time

    About the internship:Are you passionate about social media marketing and digital strategies? Delhi Tutors-Tutoring Service is seeking a dynamic and creative social media marketing intern to join our team in Delhi. As an intern, you will have the opportunity to work on exciting projects and collaborate with experienced professionals in the industry. If you...


  • Delhi, Delhi, India Delhi Tutors-Tutoring Service Full time

    About the internship:Are you passionate about social media marketing and digital strategies? Delhi Tutors-Tutoring Service is seeking a dynamic and creative social media marketing intern to join our team in Delhi. As an intern, you will have the opportunity to work on exciting projects and collaborate with experienced professionals in the industry. If you...


  • Delhi, Delhi, India Delhi Tutors-Tutoring Service Full time

    About the internship:Are you passionate about social media marketing and digital strategies? Delhi Tutors-Tutoring Service is seeking a dynamic and creative social media marketing intern to join our team in Delhi. As an intern, you will have the opportunity to work on exciting projects and collaborate with experienced professionals in the industry. If you...


  • Delhi, Delhi, India Straumann Group Full time

    Key ResponsibilitiesProvide daily customer service supportAnswers telephone promptly to handle customer queries and take product orders and provide written communicationsMail response to all stake holders within 24hours.Undertake accurate entry of customer order data to SAP through Service provider / FinanceProvide accurate product information to...


  • Delhi, Delhi, India Straumann Group Full time

    Key ResponsibilitiesProvide daily customer service supportAnswers telephone promptly to handle customer queries and take product orders and provide written communicationsMail response to all stake holders within 24hours.Undertake accurate entry of customer order data to SAP through Service provider / FinanceProvide accurate product information to...


  • Delhi, Delhi, India Straumann Group Full time

    Key ResponsibilitiesProvide daily customer service supportAnswers telephone promptly to handle customer queries and take product orders and provide written communicationsMail response to all stake holders within 24hours.Undertake accurate entry of customer order data to SAP through Service provider / FinanceProvide accurate product information to...

  • Graphic Designer

    2 weeks ago


    Delhi, Delhi, India PLF DELHI Full time

    PLF DELHIAddress : New Delhi, Delhi 110001, IndiaGraphic Designer Employment DescriptionThis is a full-time role located in Greater Delhi Area with flexibility for remote work. As a Graphic Designer at PLF DELHI, you will be responsible for creating visually appealing designs and graphics for various marketing materials, including websites, social media...

  • Connect Associate

    2 weeks ago


    Delhi, Delhi, India Pullman New Delhi Aerocity Full time

    Company DescriptionPullman New Delhi, Aerocity is one of the finest five-star hotels in Delhi and enjoys a prime location of Aerocity, located 07 minutes away from the India Gandhi International Airport. Pullman New Delhi Aerocity offers 06 award winning restaurants and bars, a fully equipped fitness centre, spa, salon, and an outdoor heated swimming...

  • Industrial Training

    2 weeks ago


    Delhi, Delhi, India Web Service Delhi Full time

    Web Service Delhi offer Industrial Training on latest technologies on live projects.Main tasks and responsibilities: Depending on the skills set can be lead on one platform and play a supporting role across the other working closely with another mobile app developer leading the other platform development Good understanding of programming and design...