Looking for Customer Service at Delhi, India

1 month ago


Delhi, Delhi, India Straumann Group Full time


Key Responsibilities
  • Provide daily customer service support
    • Answers telephone promptly to handle customer queries and take product orders and provide written communications
    • Mail response to all stake holders within 24hours.
    • Undertake accurate entry of customer order data to SAP through Service provider / Finance
    • Provide accurate product information to customers
    • Respond efficiently and effectively to customer queries and complaints
    • Maintain customer information in the company Customer Relationship Management (CRM) system to ensure its accuracy and relevance prior to distribution.
    • New customer creation with KYC, Registration no, email, Phone no etc in SAP and SFDC within one working dayof request from sales team.
    • Tracking of orders and exchanges, database maintenance, updation and follow up with customers
  • Work in a flexible and collaborative manner within a small team, sharing joint responsibilities to ensure that all daily tasks are completed.
    • Provide direct support/backup to sales representatives.
    • Receive and enter customer orders via telephone, electronically and provide written communication on the same.
  • Manage customer consignment stock through efficient monitoring, provision of stock data to Sales Specialists and resolution of stock discrepancies.
  • Manage Faulty Product Claims/exchanges through liaison with Sales Specialists, customers and Head Office, administration of relevant paperwork, monitoring of data, maintenance of records to facilitate customer credits.
  • Welcome emails to new customers within 24 to 48 hours of shipment for first order for all product catogories.
  • Send email to customers for any partial/short shipments
  • Team management, roll out new projects for performance improvements under compliance.
  • Coordinate with various stakeholders & cross functions and identify/implement actions towards achievement of cost, speed and reliability targets

13555



  • Delhi, Delhi, India Sewara Hospitality Full time

    Company DescriptionSewara Hospitality is a company that believes in capturing the essence of life by creating unique, hyperlocal, and gratifying experiences for its patrons. With properties located at pristine, untouched locations across India, Sewara Hospitality offers a range of memorable hospitality experiences, including the popular al fresco dining...


  • Delhi, Delhi, India Instantpay Full time

    Key Responsibilities Manage a large volume of incoming calls, emails, and chats. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...


  • Delhi, Delhi, India Instantpay Full time

    Key Responsibilities Manage a large volume of incoming calls, emails, and chats. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...


  • Delhi, Delhi, India Xpressedu Full time

    OverviewThe Customer Service Representative is a key role within our organization, responsible for providing exceptional customer service, resolving customer inquiries and issues, and ensuring customer satisfaction. This position plays a vital part in maintaining positive customer relationships and contributing to the overall success of the company.Key...


  • Delhi, Delhi, India Ambe Group Full time

    Company DescriptionAmbe Group is a leading Indian business conglomerate with a strong work ethic and a reputation for quality and early adoption of technology. The group operates 5 world-class mills across the country. To know more about company please visit Role DescriptionThis is a full-time, on-site role as a Customer Care Executive located in New Delhi....


  • Delhi, Delhi, India Ambe Group Full time

    Company DescriptionAmbe Group is a leading Indian business conglomerate with a strong work ethic and a reputation for quality and early adoption of technology. The group operates 5 world-class mills across the country. To know more about company please visit Role DescriptionThis is a full-time, on-site role as a Customer Care Executive located in New Delhi....


  • Delhi, Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience.What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, Delhi, India BeatO Full time

    Role & Responsibilities:Lead and manage a team of care representatives, providing guidance, support, and coaching to ensure high performance and customer satisfaction.Develop and implement strategies to optimize care operations, streamline processes, and improve efficiency.Monitor key performance indicators (KPIs) and metrics to track the performance of care...


  • Delhi, Delhi, India BeatO Full time

    Role & Responsibilities:Lead and manage a team of care representatives, providing guidance, support, and coaching to ensure high performance and customer satisfaction.Develop and implement strategies to optimize care operations, streamline processes, and improve efficiency.Monitor key performance indicators (KPIs) and metrics to track the performance of care...


  • Delhi, Delhi, India All Talent Full time

    JobID :ATJ Job Expiry Date : 15th February 2023Looking for singer for a live performance in Delhi: Project Type : Live Event Job Type : onlocation Preffered Language : English, हिन्दी Looking For : Singer | Background Gender : Male, Female Age Range : 1840 Payment : ₹5000 Job Location: Delhi, IndiaApplications: 15Shortlisted: 0...


  • Delhi, Delhi, India Oman Air Full time

    Reference NoOP-23-15Job TitleAgent - Customer Services. DelhiCategoryOthersEducational QualificationsCollege diploma in any disciplineOR Secondary School certificate.Higher qualification & experience in related field will be advantage & preferred.Skills/KnowledgeProficiency in English (Reading and Writing):Proficiency in MS officeMust be tactful and...


  • Delhi, Delhi, India Forrester Full time

    At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each...


  • Delhi, Delhi, India Careers at Tide Full time

    Who are Tide:At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...


  • Delhi, Delhi, India Atspl - Delhi Full time

    Job Requirements Job Title: Security and Loss Prevention Specialist, INSLPCompany Name: ATSPL - DelhiLocation: Jaipur, RajasthanSalary: Competitive (per month/ per year)Employment Type: Full-timeJob Description:Are you passionate about security and loss prevention? Do you have extensive knowledge of shrink management and data analysis? If so, we have an...

  • Cashier - - Delhi/NCR

    4 weeks ago


    Delhi, Delhi, India Next Business Services India Full time

    Job Requirements Job Title: Personal Banker/Cashier-BankCompany Name: Next Business Services IndiaLocation: NCR/DelhiSalary: INR Lacs P.A.Employment Type: Full Time, PermanentJob Description:Are you looking for a rewarding career in the banking industry? Join Next Business Services India as a Personal Banker/Cashier and embark on an exciting journey to help...


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Mr. Yatish Soni Full time

    Job Requirements Job Title: Beautician, Hairstylist, Salon ManagerCompany Name: Mr. Yatish SoniLocation: New Delhi, DelhiSalary: 3-6 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Are you a skilled Beautician, Hairstylist, or Salon Manager looking for exciting opportunities? Mr. Yatish Soni, a prominent player in the beauty industry, is...


  • Delhi, Delhi, India Arcohes Full time

    Passionate about content creation? Join a thriving woman-led Architecture and Design firm in Nizamuddin West as a Junior Social Media Manager. Full-time, in-office position – we're looking for candidates committed to being there every dayPosition- Social Media Manager (In-office | Full-time) No. of opening-1 Experience- 1 YearQualifications- 12th Pass /...


  • Delhi, Delhi, India Daryaganj Hospitality Pvt Ltd Full time

    JOIN OUR TEAMDARYAGANJ HOSPITALITY PVT. LTD.LOCATION:KAILASH COLONY, SOUTH DELHI, DELHI-110048We're hiring for "CUSTOMER ADVOCACY EXECUTIVE".We are looking for a qualified Customer Advocacy Executive to manage a database of customer complaints and who will offer excellent customer service. To be successful as a customer advocacy executive, you should display...