Solutions Sales Support Specialist

2 months ago

Pune, Maharashtra, India Tetra Pak Full time

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

If you're a Solutions Sales Support Specialist based in India, who has experience to Lead Sales Support that require portfolio knowledge and support deployment of Market Operational plans and support Market Operations with complete portfolio scope, identifies opportunities for improvement, you might be seeing an opportunity that others aren't.

Here, you have the freedom to use your expertise to improve something vital to all of our lives – food. With structured career development, a role with us can take your career to the next level.

Join us and make an impact to be proud of – for food, people and the planet.

What you will do
  • Drive activities and support market(s) needs according to the Market Operational Plan, in collaboration with Market Operations Portfolio team and Services organization, to grow and protect the Services Solutions business. Support implementation of Service Solutions listed in the 3-Year Plan. Proactively identifies, analyses and conveys opportunities for business growth to Market Operations and within Services Solution team at global/regional and market level.
  • Lead Sales support during sales process providing value proposition and customer presentations according to a pre-defined scope of offering aligned to customer's needs and secure that the offerings are fully compliant and aligned to corporate guidelines and framework, i.e. pricing guidelines, commercial terms, legal agreements and ensure alignment to global standards. Provide guidance to the team in defining technical scope, financial content/expertise, corporate guidelines when quoting complex solutions. Follow up with sales throughout the process by tracking open proposals and recommendations to capture new business.
  • Supports Market Operations with complete portfolio scope, identifies opportunities for improvement, implements continuous improvements for the sales support team to increase quality and productivity in the delivery of sales support.
  • Lead Services Solutions portfolio promotion in collaboration with Product Specialists and Product Manager (Key service category & portfolio stakeholders) during seminars, workshops, sales material customization, customer visits and customer presentations together with market sales responsible.
  • Support SLM process for product development, local adaptation and deployment.
  • Lead alignment and effective communication with the involved stakeholders internally (Services and Market Operations) and with external suppliers on both operational level and business development level to successfully implement the offered solution.
  • Responsible for co-ordination and deployment of training/workshops about services product/processes to sales and delivery organizations to secure flawless implementation, contributes to process improvements and provides input on policy development. Provide occasional support to Sales Support Manager.
  • Follow up and analyze business results, lead yearly pricing margin analysis and simulation for markets, identify/propose actions required to fulfill annual growth and profitability targets
  • Govern contract creation in SAP by ensuring correct allocation of revenue across categories according to scope of supply, regular follow-up with markets to ensure contracts are on track according to what was budgeted. Secure that legal and commercial policies are being followed in the quotations, control signed and pending documents and support the sales team in audits
We believe you have
  • Should have Business Development /Sales experience / commercial skills
  • Should be University Bachelor or equivalent

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at

This job posting expires on 31/08/2024.

If you have any questions about your application, please contact Dipali Moray.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

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