Team Leader, Security Operations

7 days ago

Bengaluru, Karnataka, India NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Team Lead, Security Platform Engineering is a developing people management role and forms part of the Global Cybersecurity Incident Response Team (CSIRT) team, and is responsible for providing operational management and support to a team of CSIRT Security Platform Engineers who are accountable for detecting and monitoring escalated threats and suspicious activity affecting NTT Ltd.'s technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments).

This role works closely with other cross functional teams and learns more about new security tools and technologies that are getting onboarded. This role also learns more about the administration, monitoring and maintenance of the security tools/technologies.

The Senior Team Lead, Security Platform Engineering is a people management role, accountable for fostering a collaborative and innovative team culture focused on achieving operational excellence.

What you'll be doing

Key Roles and Responsibilities:

  • Work as part of a global CSIRT team that works 24/7 on rotational shifts.
  • Work as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings
  • Administration of the NTT Data Inc security tools to gather security logs from environment 4 Life cycle management of the supported security tools/technologies, Break-fix, Patching, Live update
  • Create SOPs for new CSIRT process and notify stake holders
  • Document best practices
  • Identify opportunities to make automations which will help the incident response team.
  • Retain People
  • Hiring and staffing high quality people.
  • Ensure all team members are trained on all aspects of the service
  • Ensure all team members are trained on customer service skills
  • Review work output of staff members and provide coach appropriately


Knowledge, Skills and Attributes:

  • Applies professional knowledge and provides direction to employees according to established policies and management guidance
  • Works on issues requiring the analysis of data and application of sophisticated problem-solving techniques
  • Exercises judgment and interpretation to help define procedures and policies to determine appropriate action
  • Ability to lead engineering team and fostering a collaborative team environment
  • Ability to foster continuous service delivery optimisation and efficiency
  • Enthusiastic, positive, humble, social, organised, courageous, patient, articulate, punctual and empathetic
  • Strong problem-solving, organisation and project management skills
  • Ability to ensure that standards and procedures are adhered to within defined SLA s
  • Ability to ensure that projects, assigned work, initiatives are in line with business strategy


Academic Qualifications and Certifications:

  • Degree or relevant qualification in IT/Computing
  • Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc.
  • Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc. will be added advantage


Required Experience:

  • Developing experience in leading and managing Security teams
  • Solid experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.)
  • Solid experience in technical support to clients
  • Solid experience in diagnosis and troubleshooting
  • Solid experience providing remote support in Security Technologies
  • Solid experience in SOC/CSIRT Operations
  • Solid experience in handling security incidents end to end
  • Knowledge on networking, Linux and security concepts
  • Solid experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
  • Knowledge on log collection mechanism such as Syslog, Log file, DB API
  • Knowledge in security architecture
  • Solid experience in Security Engineering

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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