Telecaller Outbound
4 weeks ago
Job Title: Telecaller Outbound
Company Name: Umar Enterprises
Location: Hyderabad, Telangana
Salary: ₹ ₹15000/month
Qualification: Graduation
Job Description:
Are you a confident communicator with a passion for delivering exceptional customer service? Join the Umar Enterprises team as a Telecaller Outbound and contribute to our mission of providing top-notch customer care and support. As an integral part of our BPO and Customer Care division, you'll play a crucial role in engaging with customers, addressing their needs, and creating positive interactions.
Key Responsibilities:
Engage with customers through outbound calls to provide information, resolve queries, and offer assistance.
Utilize excellent communication skills in English and regional languages to ensure effective interactions.
Leverage technical knowledge in E-commerce to address customer inquiries related to products and services.
Utilize MS Office and a laptop with WiFi to efficiently manage customer interactions and record essential details.
Qualifications and Skills:
Graduation in any discipline.
Strong communication skills in English and regional languages.
Technical proficiency in E-commerce to address customer inquiries.
Familiarity with MS Office for accurate record keeping.
Own a laptop with WiFi connectivity for seamless interactions.
Benefits:
Competitive monthly salary ranging from ₹10000 to ₹15000.
Full-time position with a 6-day work week.
Day shift working hours for a balanced work-life schedule.
Verified employer status, ensuring a secure and trustworthy work environment.
FAQs:
Q: What are the primary responsibilities of a Telecaller Outbound at Umar Enterprises?
A: Telecallers Outbound engage with customers through outbound calls, address inquiries, and provide assistance while leveraging E-commerce knowledge.
Q: What qualifications are required for this role?
A: Candidates should have a Graduation degree, strong English and regional language communication skills, and technical knowledge in E-commerce.
Q: What benefits are provided with this position?
A: In addition to a competitive monthly salary, employees can enjoy a 6-day work week, day shift hours, and the assurance of a verified employer status.
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