Telecaller

3 weeks ago

Hyderabad, India OOKO KAKA APPARELS PRIVATE LIMITED Full time

**Job Summary**: We are seeking enthusiastic and dedicated Telecallers to join our team. As a Telecaller, you will be responsible for reaching out to potential customers, introducing them to our products/services, and generating interest to drive sales. Your excellent communication skills and persuasive abilities will play a key role in promoting our offerings and expanding our customer base.

**Company Overview**: Ooko Kaka is a high street men's fashion brand that blends quality, style, and affordability. With its contemporary aesthetic, attention to detail, and commitment to customer satisfaction, Ooko Kaka offers a range of fashionable clothing and accessories that empower men to express their personal style with confidence.

**Responsibilities**:

- Make outbound calls to prospective customers from provided lists or databases.
- Introduce our products to potential customers, explaining their benefits and features.
- Provide accurate information about pricing, offers, and promotions.
- Answer incoming calls from customers who are interested in our products/services.
- Address customer inquiries and resolve any issues or concerns.
- Maintain a high level of product knowledge to effectively communicate and respond to customer queries.
- Keep detailed records of customer interactions and transactions in the CRM system.
- Achieve and exceed weekly/monthly sales targets and performance metrics.
- Collaborate with the sales team to coordinate follow-ups and close deals.
- Continuously update and improve knowledge of our products/services and sales techniques.

**Qualifications**:

- Proven experience as a Telecaller or similar role in a sales environment.
- Excellent verbal communication skills and a pleasant phone demeanor.
- Strong persuasive and negotiation abilities.
- Ability to actively listen and understand customer needs and concerns.
- Basic computer skills and familiarity with CRM software.
- Exceptional time management and organizational skills.
- High school diploma or equivalent; additional education or training in sales is a plus.

**Preferred Qualifications**:

- Previous experience in outbound telemarketing or cold calling.
- Familiarity with the industry and market trends.
- Multilingual abilities for communicating with diverse customer bases.
- Working Environment: This is an office-based position with regular working hours

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- Opportunity for career growth and advancement within the company.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
- work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- English, Hindi & Telugu (preferred)

Work Location: In person

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