Telecaller

4 weeks ago

Hyderabad, India gpr farms & ventures pirvate limited Full time

Responsible for taking incoming & outgoing customer calls and routing them to the appropriate customer service representative. This position may also include handling customer complaints and inquiries. The telecaller is responsible for providing a quality customer experience.

A position in which a person interacts with people over the phone. Telecallers are responsible for receiving and handling incoming calls, and may also be responsible for handling outgoing calls.

A customer service agent who assists customers with telephone inquiries. This position may also involve routing and routing assistance, providing customer service information, and handling customer complaints.

A position that involves making telephone calls for a company or organization. Telecallers are usually assigned to specific geographical areas and are responsible for fielding customer calls and providing support.

Responsible for handling incoming and outgoing telephone calls for customers. This position may include answering customer questions, providing customer service, and routing telephone calls.

**Skills, Knowledges and Proficiencies**
- Ability to build rapport.
- Good listening skills.
- Calming and reassuring manner.
- Persuasive skills.
- Good organizational skills.
- multitasking skills.
- Ability to work under pressure.
- Good people skills.
- Patience.

**Duties and Responsibilities**

The duty is a challenging, but essential, role within the telecommunications industry. Telecallers must have excellent communication and customer service skills to effectively manage and resolve issues with customers. They must also be able to respond quickly to incoming calls and be able to handle difficult conversations.

The duty is a very important part of our job and it is very important to us that everyone who is called into duty is prepared for their assignment. We take care to make sure that everyone who is called into duty is given the training they need to be successful in their role and that they are comfortable with the telecall system. We also work to make sure that everyone who is called into duty is comfortable with the people they are working with and the environment in which they are working.

The duty is a challenging and often rewarding position where one has to be patient and attentive to the caller. This is because a telecaller is responsible for providing excellent customer service and resolving any problems or complaints the caller may have. In order to be a successful telecaller, one must be able to remain calm and collected under pressure, have strong communication skills, and be able to multitask.

The duty is a very important job, and it needs a person who is able to handle difficult situations. This is why it is important to have someone who is able to stay calm under pressure, and who is able to communicate effectively.

**Requirements and Qualifications**

Require person to use phone and talk to other person. It can be done by people who work in office or people who live in home. They are usually people who are not able to go out to meet other people.

Require a person to make a telephone call. They are usually hired by businesses to make sales calls, or to get information from people. There are many different telecallers, and some specialize in a certain type of call.

Require to make a phone call from one place to another.telephone is a communication device that allow us to make a phone call from one place to another.We can use telephone to talk to friends, family, or coworkers.Telephone is an important part of our lives. Many people use it to talk to friends, family, or coworkers.

Require you to use your voice to communicate with customer. It is common for telecallers to use a computer to take and deliver customer's orders. Telecallers also need to be able to listen carefully to their customer's needs and be able to respond quickly to customer's questions.

Require to make long distance phone call to other person. There are many different telecaller job and each one have their own requirements. Some of the requirement for telecaller job are good communication and customer service skills.

**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Freelance, Volunteer

**Salary**: ₹8,086.00 - ₹24,972.31 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

COVID-19 considerations:
covid-19 protocals are mandatory

Ability to commute/relocate:

- Nagole, Hyderabad - 500068, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- english, telegu,hindi, must (required)
- English (preferred)

**Speak with the employer*

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