AVP - Alliances/Partnerships & Digital Projects - Bank (6-15 yrs)

3 weeks ago


Mumbai, Maharashtra, India iimjobs Full time
Given below the positions details with a Leading Bank :

Role/ Job Title:
Manager- Alliances, Partnerships & Digital Projects

Grade - AVP

Function/ Department :
Wholesale Banking

Note :

Bank is looking for candidates from Fintech/Payment Organisations into Alliance & Partnership, who may not be having exp in Integration projects.


Job Purpose :

The role entails building Alliances & Partnerships within the cash management framework aimed to aid cross sell, upsell and/or identifying new customer journeys.


Roles & Responsibilities:

  • Engage with senior stakeholders and build effective partnerships to drive overall client delivery strategy.
  • Target and identify the alliance partners along with customer segments with a Go To market plan.
  • Provide regular updates to stakeholders (clients and internal) on project status both on projects and partnership deals.
  • Conduct comprehensive requirement elicitation and identify potential nonstandard solutions early on to be designed and implemented.
  • Coordinate with internal business partners (e.g. Sales & Relationship Managers, Product Managers, Implementation Managers) on client project requirements to ensure successful delivery of all the required products, services and system solutions.
  • Work closely with the product team as partners to proliferate solution uptake via appropriate partnerships.
  • Work with delivery, product and architect teams to ensure partnership integrations happen in time bound manner.
  • Adhere to Project Management framework while executing large or complex projects.
  • Initiatives to be designed right from customer acquisition to onboarding to solutioning to servicing, to create a differentiation in the market for CMS business.
  • Design, own, manage the channels viz. mobility, corporate onboarding, service differentiation and drive usage, commercialization as well as enhancements from business perspective.
  • Maintain partner level profitability/lead dashboard and publish metrics around the same on monthly basis.
  • Establish and manage the project governance from planning to execution stage along with the team from relevant stakeholders and hold the charter.
  • Oversee management of client issues during a project and ensure swift resolution.
  • Coordinate with internal teams to ensure that a thoroughly tested solution is delivered to the clients.
  • Manage end to end delivery of solutions for existing and new clients.
  • Engage in consolidating monthly metrics and act on feedback received through Post Implementation Reviews every quarter.
  • Work on ways and means to improve processes to achieve cost savings for the bank and service excellence for clients.
  • Work on ways and means to improve operational from customer perspective to achieve ease and service excellence for clients.
  • Work on ways and means to achieve top line CA and Fee based framework through alliance and partnerships.
  • Maintain uptodate working knowledge of the bank's client access products/services, payment and trade capabilities, internal operations and local regulatory requirements.
  • Own and manage the projectbased channels and manage the P&L from an endtoend perspective.
  • Build and deepen working relationship with business partners, sales, relationship team, Technology, Delivery, ISG and Operations teams.
  • Initiate post implementation reviews every quarter and ensure prompt responses from the clients.
  • Identify solution up tiering opportunities and provide consulting solution to key clients to enable them to streamline their activities.
  • Monitoring the revenue aspects of channels, solutions and various user journeys developed and tracking it on regular basis.


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