Credit and Collections Analyst

3 weeks ago

Bengaluru, Karnataka, India Unity Full time

The opportunity

Unity Technologies is looking for a Credit and Collections analyst to be an integral part of our revenue accounting operations team You will be working cross functionally with our Sales, Finance, Legal and Revenue accounting operations team. In this role, you will be focused on reviewing new cash collections, resolving unapplied cash and reconciling accounts to reduce aged receivables.

At Unity, you'll make a difference. In a collaborative, fast-growing environment, we're redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity.

This position requires working during late evening hours from 2 PM to 11 PM (IST), with a 1-hour lunch break included. Are you available to work during these Non-Shift hours?

What you'll be doing

  • Credit Checks: Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information
  • Account Receivables: Monitor, review, follow-up and resolve issues related to overdue account receivables
  • Customer Contact: Contact customers with past due invoices, exercising considerable judgment, professionalism and tact
  • Escalation and Reconciliation: Escalate issues to Supervisor and Account Managers when their intervention or awareness is required, and perform account reconciliations to ensure that outstanding balances are correct
  • Customer Service and Special Projects: Review unapplied credits and handle refund requests, respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs, and handle ad-hoc, special projects, and other requests as needed

What we're looking for

  • Credit and collections experience in a fast paced SAS/high-tech industry
  • Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment with minimal supervision
  • Experience with Workday, Netsuite, Zuora and/or Salesforce
  • Excellent communication skills and the ability to communicate effectively across departments and at different levels
  • Knowledge of excel at an intermediate level

You might also have

  • Adaptability: Adept at handling shifting priorities and meeting deadlines
  • Attention to Detail and Proactivity: Proven attention to detail and a proactive attitude, eager to learn and try new things
  • Teamwork: Ability to work with team members spread across multiple locations

Additional information

  • Relocation support is not available for this position
  • International relocation support is not available for this position
  • Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at .

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