Trainee - Client Operations

4 weeks ago


Kolkata, West Bengal, India WTW Full time

The Role

  • Process claims with high standard of quality and efficiency.
  • Enter and process participant reimbursement requests daily in the claims processing system.
  • Review participants' submitted material and determine if it meets applicable guidelines for appropriate reimbursement.
  • Participate in special projects and other duties as assigned.
  • Work as a team member to achieve service levels for daily claims entry.
  • Prepare documentation as and when required

The Requirements

  • Strong data entry and computer navigation skills.
  • Ability to comprehend and apply rules-based decision making.
  • Typing speed of at least 20 words per minute.
  • Capacity to rapidly learn new software and processes.
  • Proficiency in Microsoft Office products.
  • Good oral and written communications skills.
  • Able to work independently.
  • Good Analytical Skill
  • Excellent Observational Skill
  • Good Interpersonal Skill



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