Customer Service Executive
3 weeks ago
: 0-2 years in a US-based Call Center
Shift
:
US / UK
Job Location
:
Bangalore, India
Education
:
Undergraduate or Graduate degree
Roles and Responsibilities Handling Customer Inquiries:
Answering incoming customer calls, emails, or chats professionally and promptly to provide information or resolve issues.
Issue Resolution:
Identifying and resolving customer problems or complaints, ensuring customer satisfaction and retention.
Documentation and Record Keeping:
Maintaining accurate records of customer interactions and transactions using specified systems or databases.
Product/Service Knowledge:
Acquiring and maintaining comprehensive knowledge of products/services to assist customers effectively.
Adhering to Guidelines and Procedures:
Following established guidelines, procedures, and policies to ensure quality service delivery.
Collaboration with Teams:
Working collaboratively with other departments or teams to resolve complex customer issues.
Requirements Excellent Written and Communication Skills:
Ability to articulate ideas clearly and effectively through both written and verbal communication.
Customer-Centric Approach:
Dedication to providing exceptional service to customers, understanding their needs, and resolving issues promptly.
Problem-Solving Abilities:
Capability to identify and address customer concerns or inquiries efficiently and effectively.
Adaptability:
Flexibility to handle various customer situations, adapt to changing environments, and manage multiple tasks simultaneously.
Technical Proficiency:
Familiarity with basic computer applications and software used in customer service settings.
Team Player:
Ability to collaborate within a team environment and contribute to a positive work culture.
Additional Information Shift Work:
May require flexibility in work hours due to the nature of customer service operations, including weekends or holidays.
Training:
Participation in ongoing training sessions or workshops to enhance skills and stay updated with product/service information.
This role involves being the frontline representative of the company, interfacing directly with customers to address inquiries, resolve issues, and maintain high levels of customer satisfaction.
The focus is on delivering exceptional service and building positive relationships with customers while adhering to company standards and policies.
-
Customer Service Executive
4 weeks ago
Bengaluru, Karnataka, India Idfc First Bank Full timeJob Requirements Customer Service Executive - Loan Center Job at IDFC FIRST Bank - Karnataka, IndiaJob Title: Customer Service Executive - Loan CenterCompany Name: IDFC FIRST BankLocation: Karnataka, IndiaSalary: Competitive CompensationQualification: Graduate in Any Field, Post GraduateCategory: Branch Operations & Branch Customer ServiceExperience:...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Idfc First Bank Full timeJob Requirements Customer Service Executive - Loan Center Job at IDFC FIRST Bank - Karnataka, IndiaJob Title: Customer Service Executive - Loan CenterCompany Name: IDFC FIRST BankLocation: Karnataka, IndiaSalary: Competitive CompensationQualification: Graduate in Any Field, Post GraduateCategory: Branch Operations & Branch Customer ServiceExperience:...
-
Customer Service Executive
3 weeks ago
Bengaluru, Karnataka, India Idfc First Bank Full timeJob Requirements Customer Service Executive - Loan Center Job at IDFC FIRST Bank - Karnataka, IndiaJob Title: Customer Service Executive - Loan CenterCompany Name: IDFC FIRST BankLocation: Karnataka, IndiaSalary: Competitive CompensationQualification: Graduate in Any Field, Post GraduateCategory: Branch Operations & Branch Customer ServiceExperience:...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Terraeagle Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Service Executive
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeSALARY:Upto 3LPALOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...
-
Customer Service Executive
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeSALARY:Upto 3LPALOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Pyxidia Softech Pvt Ltd Full timeJob Title: Customer Service Executive (CSE) / Sales Executive (SE) / RelationshipManager Executive (RME)Location: Kaikondrahalli, BangalorePosition Type: FulltimeSalary Range: Upto 4.5 LPA to 5.5 LPA (inclusive of Variable component & based on current relevantexperienceEmployee Value Proposition:Employee health insurance of Rs 1 lakh per year. Premium is...
-
Female Customer Service Executive
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeJOB DETAILSLearn and understand our solution. Become an expert in performing various tasks in the solution. Help customers in using our solution. Answer Clients inquiries about the product.FUNCTIONAL AREACustomer service Executive,Customer care,Customer care executive,Customer relationship,Customer support,customer support executive,CSE,CSR,jobs for female...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Clearstate Pte. Ltd Full timeIntroduction: The Economist_ is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our apps and websites. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and audio. What ties us together is the objectivity of our...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Esko Full timeCustomer Service ExecutiveWho We AreESKO is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. For each stakeholder in the process, Esko solutions enable them to deliver right-first-time packaging and marketing content.WITHIN YOUR TEAMThe customer support team is dedicated to deliver a...
-
Customer Support Executive
6 days ago
Bengaluru, Karnataka, India Right Track Corporate service Full timeWalk in InterviewCustomer Care Executive-Inbound Service Voice processQualification - Graduates (Mandate)Languages Known - Good English with HindiExperience - Min 1 Yrs ExperienceSalary Offered - upto 30 K CTC per MonthNature of Work - WFOBenefits PF, Medical InsuranceShifts - day shiftsAge - 30 MaxSalary: ₹360,000.00 per yearSchedule: Day shiftAbility to...
-
Customer Support Executive
6 days ago
Bengaluru, Karnataka, India Right Track Corporate service Full timeHi,Immediate Requirement for Automobiles Premium ProcessWalk in InterviewCustomer Care Executive-Inbound Service Voice processQualification - GraduatesLanguages Known - Excellent English with HindiExperience - 1yrs of BPO CSR Experience on papersSalary Offered - upto 30CTCNature of Work - WFO(mandatory)Benefits PF, Medical Insurance & 1 way cab for Male...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Eaton Full timeWhat you'll do:If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to Customer Service Executive in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded...
-
Executive - Customer Services
6 days ago
Bengaluru, Karnataka, India Capita Full timeParticipates in ongoing production processing and performs basic operational tasks under direct supervision.Job title:Executive - Customer ServicesParticipates in ongoing production processing and performs basic operational tasks under direct supervision.Location:Bangalore,IndiaTime Type:Full timeContract Type:Permanent
-
Customer Support Executive
6 days ago
Bengaluru, Karnataka, India Right Track Corporate service Full timeHi,Walk in InterviewDomestic Voice ProcessExecutive-Inbound/Outbound ServiceQualification - PUC / GraduatesLanguages Known - Good English, Hindi with Any South LanguageExperience - Freshers/ExperienceSalary Offered - upto 4.2LPANature of Work - WFO(mandatory)Benefits PF & ESICShifts - day General shiftLocation - Jayanagar, Bommanahalli,...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India RC digital technologies Full timeUrgent requirement in Travel Domain Company*Role: Customer Support Executive (Voice Cum Non Voice)Language: Hindi & English CompulsorySkills Required: Customer Handling Experience, preferablyLocation: Rajajinagar, BangaloreSalary:Negotiable / Experience BasedJob Types: Full-time, PermanentPay: Up to ₹25,000.00 per monthBenefits: Health insurance Provident...
-
Customer Service Executive
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full time: Customer Service Executive - Network Operations & Support (Network Operations & Support) - B2101_1Date: 27 Mar 2024Location:Bangalore, IndiaCompany:Tata CommunicationsBroad outline of the RoleThe role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery...
-
Customer Service Executive
2 months ago
Bengaluru, Karnataka, India timesjobs Full time: Customer Service Executive - Network Operations & Support (Network Operations & Support) - B2101_1Date: 27 Mar 2024Location:Bangalore, IndiaCompany:Tata CommunicationsBroad outline of the RoleThe role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery...
-
Customer Support Executive
6 days ago
Bengaluru, Karnataka, India Right Track Corporate Service Full timeWe are hiring for one of the leading BPOCompletely WFOPOSITION:_ Customer care executive.QUALIFICATION:_ Graduates.EXP: _1 year & above in any BPO as a CUSTOMER SERVICE. (Exp Letter required)AGE LIMIT:_ less than 28 years.LANGUAGE:_ Fluent in English & HindiSHIFT:_ Rotational shift with Rotational week off.(6-DAYS OF WORKING)SALARY:_ upto 3LPA.MODE OF...
-
Customer Service Executive
6 days ago
Bengaluru, Karnataka, India Hire Lab Career Solutions Full timeJob Roll - Customer Support ExecutiveEligibility - Graduate with1 year of experience in any domainPreferred Languages - English & Hindi6 Days working and one rotational week offSalary - Up to 23CTC10 days company provided accommodation.1 Side travel reimbursementJob Types: Full-time, Regular / PermanentSalary: ₹23,000.00 per monthBenefits: Life insurance...