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Customer Service Executive
7 days ago
Job Title:
Customer Service Executive (CSE) / Sales Executive (SE) / Relationship
Manager Executive (RME)
Location:
Kaikondrahalli, Bangalore
Position Type:
Fulltime
Salary Range:
Upto 4.5 LPA to 5.5 LPA (inclusive of Variable component & based on current relevant
experience
Employee Value Proposition:
Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
Employees get free lunch and snacks.
Employees are promoted every 6 months. Outstanding performers get promoted every quarter.
Monthly reward and recognition to outstanding performers.
Accelerated growth of employees and can become Assistant Manager in as early as 2years.
Regular team parties and Annual Day outing for all employees.
Qualification and Education Requirements:
Education
- Graduation/HSC qualified.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required:
English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift
- (9-hour of login between 8 AM - 10PM).
Comfortable with working 6 days a week and the week off will be onweekday.
Role and Responsibility - Customer Service Executive
- Inbound calling for customer service.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the rightmethods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
MANDATE:
Have subscription selling experience
Salary:
₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Banglore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have experience with subscription selling ?
- Can you speak Kannada, Tamil or Telugu?
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Work Location:
One location
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