Customer Service Executive

2 weeks ago


Bengaluru, Karnataka, India timesjobs Full time

SALARY
:

Upto 3

LPA

LOCATION
:

Bangalore, Bengaluru, Karnataka, India

VACANCIES
:

4

QUALIFICATION
:

Any Graduate

MALE/

FEMALE
:

Both

EXPERIENCE
:

0-1 year

JOB DETAILS
1)Client - E commerce Set up
2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector
3)Documentation of processes for each of the assigned clients.
4)Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT.
5)Calling the customer to collect data
6)Manage customer queries over calls/ emails
7)Coordinating with the outsourced vendor for inbound/outbound calling activities.
8) Customer Support

FUNCTIONAL AREA

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