Current jobs related to Associate Vendor Manager Customer Service Global Outsourcing - Delhi, Delhi - timesjobs
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeKey Responsibilities:• Collaborate with cross-functional teams to ensure seamless customer experienceKey Skills:• Excellent communication and problem-solving skillsAbout Us:White Force Outsourcing Pvt Ltd is a leading provider of healthcare solutions, committed to making healthcare accessible to all. Our team is dedicated to delivering exceptional...
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
-
Customer Service Representative
1 week ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeUnlock the Power of HealthcareAt White Force Outsourcing Pvt Ltd, we are committed to making healthcare accessible to everyone, everywhere, and at any time. Our vision is to harness the power of technology and human intelligence to create a healthcare plan that is both comprehensive and convenient.Key Responsibilities:Connect with decision-makers from other...
-
Customer Service Representative
2 days ago
Delhi, Delhi, India Macro Outsourcing Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our US Healthcare team at Macro Outsourcing in New Delhi. As a key member of our team, you will be responsible for providing exceptional customer support to patients in the USA, scheduling appointments, and collaborating with cross-functional teams to ensure smooth...
-
Customer Relationship Manager
2 weeks ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeCustomer Relationship ExecutiveWe are seeking a skilled and customer-focused individual to manage relationships with our valued customers at White Force Outsourcing Pvt Ltd. The ideal candidate will be responsible for ensuring customer satisfaction and delivering exceptional service.Key Responsibilities:Manage relationships with customers to ensure their...
-
Customer Relationship Specialist
1 week ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeWe are seeking a highly skilled Customer Relationship Specialist to manage our valued customer relationships and ensure their satisfaction. The ideal candidate will be responsible for:Key Responsibilities:Develop and maintain strong relationships with our customersIdentify and capitalize on business opportunitiesProvide exceptional customer service and...
-
Tax Manager
3 weeks ago
Delhi, Delhi, India QX Global Group Full timeAbout QX Global GroupQX Global Group is a global Business Process Management (BPM) company that enables business transformation in the areas of finance, accounting, and recruitment operations. We combine our specialized skills and deep industry knowledge with technology and automation to deliver innovative outsourcing solutions for clients across 15...
-
Global IT Service Director
6 days ago
Delhi, Delhi, India Boston Consulting Group Full timeKEY RESPONSIBILITIESAs a customer-centric leader, you will drive the design and delivery of exceptional IT support services. You will collaborate with your peers, and cross-functional teams to support the firm's business growth strategy and enhance digital product offerings. Your role involves prioritizing and managing IT service enhancements, with a focus...
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India GIC Global Industrial Pvt Ltd Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through email and chat interactions.Key Responsibilities:Respond to customer...
-
Global Accounts Payables Associate
6 days ago
Delhi, Delhi, India Boston Consulting Group Full timeFINANCE OPERATIONS ROLEWe are seeking a highly skilled Global Accounts Payables Associate to join our team at Boston Consulting Group. As a key member of our Finance Operations team, you will play a critical role in ensuring the smooth operation of our accounts payable processes. Key Responsibilities:Review and validate invoices for accuracy, ensuring all...
-
Customer Service Associate
4 days ago
Delhi, Delhi, India CONWAR HIRE SERVICES PRIVATE LIMITED Full timeJoin our team of dedicated professionals at CONWAR HIRE SERVICES PRIVATE LIMITED as a Customer Service Associate. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences.About the Role:We are looking for a highly skilled and motivated individual to fill the position of Customer Service Associate....
-
Customer Service Manager
4 days ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeAbout the RoleWe are seeking an experienced Client Relations Expert to join our team at Thomas Global Logistics Private Limited. As a Client Relations Expert, you will be responsible for managing customer relationships and ensuring high levels of customer satisfaction.Your Key ResponsibilitiesOversee the customer service team and ensure timely and effective...
-
Customer Service Associate
7 days ago
Delhi, Delhi, India Hifly Group Full timeJob SummaryHifly Group is seeking a skilled Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for building strong relationships with our clients, identifying their needs, and providing exceptional customer service.Main ResponsibilitiesDevelop and maintain strong relationships with existing...
-
Service Delivery Head
1 week ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeJob Description:As a key member of the White Force Outsourcing Pvt Ltd team, we are seeking a highly skilled Service Delivery Head to lead our after-sales operations across PAN India locations.Key Responsibilities:Maintain strong communication with management to ensure alignment of marketing activities with business goals.Oversee the entire after-sales...
-
Immigration Services Specialist
3 weeks ago
Delhi, Delhi, India Sunbridge Outsourcing Full timeSunbridge Outsourcing, a leading Immigration Consultancy in New Delhi, seeks a skilled professional to join their team as an Immigration Consultant.About the RoleThe successful candidate will be responsible for counseling clients on immigration products and services, identifying business growth opportunities, and developing sales strategies to achieve...
-
Global Customer Service Consultant
4 days ago
Delhi, Delhi, India Y-AXIS SOLUTIONS PRIVATE LIMITED Full timeJob Title: Global Customer Service ConsultantAbout the Role:We are seeking a highly skilled Global Customer Service Consultant to join our team at Y-AXIS SOLUTIONS PRIVATE LIMITED. As a Global Customer Service Consultant, you will be responsible for providing clear and accurate information about current immigration laws and policies to our clients.Key...
-
Customer Service Associate
7 days ago
Delhi, Delhi, India TAC Services LLC Full timeAt TAC Services LLC, we are seeking a skilled Customer Service Associate to handle multiple processes, both domestic and international. As a key member of our team, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide world-class customer...
-
Medical Transcription Specialist
2 weeks ago
Delhi, Delhi, India Macro Outsourcing Full time**About Macro Outsourcing**We are a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States.Our team of finance, technical, medical, and legal professionals brings extensive expertise to deliver value-added services. We prioritize customer...
-
Customer Success Manager
5 days ago
Delhi, Delhi, India InOrg Global Full timeAbout InOrg GlobalInOrg Global is a leading provider of global growth solutions. Our mission is to empower organizations to achieve competitiveness through seamless integration of talent, technology, and strategic capabilities.The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Manager. As a key...
-
Business Development Manager
1 week ago
Delhi, Delhi, India White Force Outsourcing Pvt Ltd Full timeJob Title: ManagerJob Summary:As a Manager at White Force Outsourcing Pvt Ltd, you will be responsible for developing and managing diagnostic networks in the healthcare industry. This role requires strong negotiation and contract management skills, as well as a deep understanding of the corporate health checkup and pre-policy medical checkup landscape.Key...
Associate Vendor Manager Customer Service Global Outsourcing
3 months ago
Do you like to help shape the future of customer support? Earths Most Customer Centric Company is seeking an exceptionally talented individual to join our WW Customer Service (CS) team within Global Outsourcing (GO).
Our team manages a network of outsourced contact center vendors to provide CS frontline support capacity, flexibility, and a cost benefit while delivering exceptional experiences to Amazons customer base.
These inputs provide energy directly into the Amazon Flywheel by providing exceptional customer experiences and lowering support cost. Amazon CS GOs pace, innovation, international scale, and complexity creates huge opportunities.We are seeking an experienced performance management leader to join our CS GO team as an Associate Vendor Manager.
This leader will assist our team with managing external partner relationships, driving operational excellence and innovation, and collaborating with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their 4 years work experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key Job ResponsibilitiesSupport external partner-based teams, guiding operations to achieve the highest standard of customer obsession and service delivery
Assist Vendor Management with our partner relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction; impacts teams goals
Identify and recommend improvements to org processes, playbooks, or tools
Deep dive operational inefficiencies; recommend improvement through scalable mechanisms
Triage issues, owning resolution, root cause analysis, and corrective action plans
Locations
IND, DL, Delhi
