Assistant Manager
3 weeks ago
Assistant Manager - CRM
Key Responsibilities:
- Making sure all the leads of the clients after placing orders are met.
- Ensuring your existing clients are satisfied through after-sales service.
- Always ask them for true feedback.
- Servicing the client after receiving the order till the time of collection of payment
- Resolve the queries and questions of all the clients.
- Give or support the participants/clients about company products or services.
- Acting as a point of contact for complaints and escalating issues to the concern.
- Understand client queries and solve them in any manner
Skills Required :
- Polite disposition.
- Ability of rigorous follow up
- The ability to communicate confidently - both through speaking and writing - with colleagues and clients.
- Ability to understand the circumstances and act accordingly
- Proactive.
- Thorough knowledge of products/services
- Always available on calls.
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