Jr Customer Service Executive

2 weeks ago


Ahmedabad, Gujarat, India timesjobs Full time


Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availability.

Drive the procurement and technical planning of TGN and submarine cables owned by consortiums/TCL and effect cost savings. Corrects mission critical utility infrastructure problems effectively at optimal costs and in a timely manner. Ensuring necessary co-ordination on certification and field level testing, as appropriate for the business segment. Coordination with the Technical teams for new enhancements/issue resolution. Drives initiatives, industrialization, and efficiencies to facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor field operations performance. Ensure reliability and robustness of the cable systems. Set up configurations - number of fibre pairs in the cable, capacity, landing stations. Manage the complete capacity distribution and traffic activation on the cable system. Provide manpower technical resource support for internal customers during Project Implementation and Delivery. Maintains critical power and environment quality standards to achieve optimal levels of operation. Tracks and monitors the environment performance to ensure minimal interruption to network transmission and/or network switches. Ensuring compliance with all regulatory stipulations within the region.

Represent interests of TCL in the cable consortiums (IMEWE, SEAMEWE etc.)To lead, drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability, both in terms of operations and capital investments.

Some roles within this group may manage marine cables and network equipment maintenance, international real estate management, security operations for all sites and Network ensuring adequate support for maintenance of international facilities and network at optimal costs, ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability , both in terms of operations and capital investments.

Broad outline of the Role


Is able to apply broad knowledge of one area within Telecom Network Operations and Maintenance or advanced knowledge of specific professional/operational practices.

Checks for problems in existing systems and modifies work processes following defined procedures. Operational role responsible for achieving day-to-day objectives.

Works under direct supervision No prior work related experience required Education:
Graduate in any discipline Experience: 0-2 years experience

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Communication Skills

Job Segment:
Telecom, Telecommunications, Network, Operations Manager, Technology, Operations, Customer Service

  • Ahmedabad, Gujarat, India timesjobs Full time

    Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availability. Drive the procurement and technical planning of TGN and submarine cables owned by...


  • Ahmedabad, Gujarat, India timesjobs Full time

    Minimum 1 year experience working for international client (preferably US market) as a customer support executive providing voice support.Excellent communication skills in English, with a neutral accentUS accent trained preferredWilling to work US EST shift hoursShift Timing: 5:30 PM-3:30 AMRole CategoryITES, BPO, KPO, LPO, Customer Service,...

  • Content Writer

    9 hours ago


    Ahmedabad, Gujarat, India Shri Management Services Full time

    Jr. Marketing Or Content WriterJob Description:Position: Jr. Marketing Or Content Writer (M/F)Qualification: Any GraduateExperience: 1-2 yrsVacancy: 1Budget: 18k-22k per month (Depends on the interview)Location: Bodakdev, AhmedabadWe're looking for a Digital Marketing Executive to join our teamResponsibilities:Excellent Written and Verbal Communication...


  • Ahmedabad, Gujarat, India H.E. Global Private Limited Full time

    About the internship:Important: Candidate must be available to attend office - 2pm to 11pm - Monday to Friday.Selected intern's day-to-day responsibilities include:1. Respond to phone calls, direct calls to the appropriate party, return calls and respond to voicemails2. Schedule and confirm appointments3. Record patients' information in practice software4....


  • Ahmedabad, Gujarat, India leading logistic company Full time

    Wanted Customer Care Executives for a leading Logistics company at Ahmedabad Salary: 14000 to year of experience in customer care or telecalling experience must Interested candidates apply immediately Warm Regards, Sweta Sr. HR


  • Ahmedabad, Gujarat, India timesjobs Full time

    JOB DETAILSTo source open market business too and achieve the targets assignedTo be completely aware of the products being offered by the company and understand competition offering and handle customer objectionsTo ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and...


  • Ahmedabad, Gujarat, India Saathi Eco Innovations India Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Receive calls and make outgoing calls2. Follow-up regularly3. Maintain data in the spreadsheet > Only those candidates can apply who: 1. are available for the part time job/internship 2. can start the part time job/internship between 8th Apr'24 and 13th May'24 3. are...

  • Telecalling Executive

    2 weeks ago


    Ahmedabad, Gujarat, India timesjobs Full time

    Telecalling ExecutiveJob Type: Full TimeLocation:AHMEDABADPosted: 1 days agoSkills Required:Good Communications skillsGreat Interpersonal skillsResponsibilities:Tele calling existing clients for introduction, service portfolio, warming up, and setting up meetings.Obtaining customer information and other relevant data.Maintaining the database of the customers...


  • Ahmedabad, Gujarat, India Fortive Full time

    Role: Customer Success SpecialistLocation: Ahmedabad, IndiaThis is an outstanding place to workIt all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the...


  • Ahmedabad, Gujarat, India Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect...


  • Ahmedabad, Gujarat, India Dsoft Innovations LLP Full time

    Position: Operation & Support Executive Location: Ahmedabad CTC Package: As Per Company Job Description: Freedeem, a lifestyle app company, is hiring a Operation cum Support Executive for its customer care division. The Candidate should have Excellent verbal & written communication skill, analytical & problem-solving attitude. Hands on experience on CRM...

  • accounts executive

    3 weeks ago


    Ahmedabad, Gujarat, India Weldew Remedies Full time

    Job Openings for 2 accounts executive Jobs for Freshers in Prahlad Nagar, Ahmedabad,MS Office Package, having Educational qualification of : with Good knowledge in MS Office Package etc.Experience : 0 - 1 YearsNo. of Openings : 2Education : B.ComRole : accounts executiveIndustry Type : Banking / Financial Services / Stock BrokingGender : [ Male / Female ]Job...

  • Seo Executive

    4 weeks ago


    Ahmedabad, Gujarat, India Ldb Kitchens Full time

    Job Openings for 1 seo executive Job with minimum 8 Years Experience in Ahmedabad, having Educational qualification of : Professional Degree, with Good knowledge in Internet Marketing, Digital Marketing, Link Building, Google Analytics etc.,Experience : YearsNo. of Openings : 1Education : Professional Degree, B.ComRole : Seo ExecutiveIndustry Type :...

  • Seo Executive

    4 weeks ago


    Ahmedabad, Gujarat, India Techno Wise Full time

    SEO Executive Requirements: Marketing degree or related. Extensive experience in SEO. Working knowledge of Google Analytics. Experience with coding techniques. Thorough understanding of web design and site structures. Good knowledge of back link analysis.Experience : 1 - 4 YearsNo. of Openings : 2Education : Any Bachelor Degree, Any Master DegreeRole : Seo...


  • Ahmedabad, Gujarat, India Productive Employment Services LLP Full time

    As a Cashier, you will be responsible for handling cash, credit, and debit transactions accurately and efficiently while providing excellent customer service. You will also be tasked with maintaining a clean and organized workspace and assisting customers with any inquiries they may have.Responsibilities:Process Transactions: Accurately ring up purchases,...


  • Ahmedabad, Gujarat, India timesjobs Full time

    Experience: YearsJob Type: Full Time/ PermanentQualification: B.E.IT/CE, Preference will be given to candidates with IT as graduation.Job Location: Navrangpura, AhmedabadWe are looking for an enthusiastic Business Development Executive who contributes to the growth of the company, is responsible for finding and retaining clients, and has great communication...

  • Product Executive

    2 weeks ago


    Ahmedabad, Gujarat, India timesjobs Full time

    Role Description:This is a full-time on-site role for a Product Executive located in Ahmedabad. The Product Executive will be responsible for day-to-day tasks associated with Inside sales and market research, including market analysis, gathering data, customer feedback, and competitor intelligence to make recommendations for product improvements and business...

  • BPO Jobs

    4 days ago


    Ahmedabad, Gujarat, India NEXPRO247 Full time

    Apply for BPO Jobs / Call Center Executives / Customer Service, NEXPRO247 in Ahmedabad ,Kolkata ,Pune ,Chandigarh ,Navi Mumbai for 1 - 6 Year of Experience on

  • Sales Head

    2 weeks ago


    Ahmedabad, Gujarat, India timesjobs Full time

    - Experience: 7 Years- Education: B.E./B.Tech./M.E./M.Tech/MCADesired Skills: Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Head of sales, developing clientfocused, differentiated, and achievable solutionsJob Summary: Developing and executing a strategic plan to achieve sales targets and expand...


  • Ahmedabad, Gujarat, India timesjobs Full time

    JOB DETAILSPost Name : Operation ExecutiveLocation: Ahmedabad Gujarat (Work location can be nearby Navrangpura area)Job type: Full-time/ Permenent/ On-rollIndustry: Finance (BFSI)Department : Operation- Branch Admin / Back-office jobsKey functions:Co-ordination with central Ahmedabad branch operation team in Preparation of Daily / Monthly MIS reports...