Department Manager
4 weeks ago
JOB PURPOSE: Responsible for driving sales, profitability, visual merchandising, and customer satisfaction within the apparel department.
KEY RESPONSIBILITIES:
1. Achieve revenue, gross margin, and sales targets for the apparel department.
2. Manage inventory levels, minimize shrinkage, and control expenses to improve profitability.
3. Implement and adhere to standard operating procedures (SOPs) and visual merchandising guidelines for effective product presentation.
4. Recruit, train, and develop apparel department staff on product knowledge, selling techniques, and customer service best practices.
5. Gather and analyse consumer feedback to identify areas for improvement and enhance customer satisfaction levels.
KEY SKILLS AND COMPETENCIES:
1. Excellent communication, analytical, and presentation skills.
2. Ability to work under pressure, multi-task, and manage a team effectively.
3. Customer-centric approach and strong problem-solving skills.
4. Proficiency in data analysis, numerical skills, and financial metrics.
5. In-depth knowledge of apparel retail operations, merchandising techniques, and sales strategies.
QUALIFICATIONS AND EXPERIENCE:
1. Bachelor's degree in Retail Management, Fashion Merchandising, or a related field.
2. Minimum of 3-5 years of relevant experience in apparel retail operations or department management roles.
Keywords: Apparel Retail Store Manager, Apparel Store Operations, People Management, Customer Service, Retail Clusters, Apparel Merchandising, Apparel Inventory Management, Apparel Sales Performance, Fashion Retail, Hospitality, Leadership, Analytical Skills, Problem-Solving, Communication Skills, Innovation, Creativity, Process Orientation, Business Acumen, Market Knowledge.
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