IOT Firmware L2 Support

3 weeks ago

Noida, India Optical Arc Pvt. Ltd. Full time

Experience : 5+ Years

Location : Noida

Notice period : Immediate to 30 days

Position Summary:

Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution.

AWS IOT is must.

Duties & Responsibilities:

 Preparation of test setups in production environment

 Identify, categorize, prioritize, troubleshoot/diagnose, route, track, and close the firmware issues

 Reproducing field issues and identification of defective component in FW

Manage customer tickets on enterprise system

Categorization of tickets as bugs, defects or feature updates with priority

 Co-ordinate with L3 team and other stakeholders for Validate all new features being promoted in production devices as FW change (Change request, feature enhancements, bug/fixes, etc.)

Single Point of Contact for OTA in production environment for all of the operations

 Pilot test results verification in production

 Collaborate with Pentair global teams

Qualifications and Experience:

Bachelors degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline

 5 Yrs + of experience in troubleshooting and development including 1+ years of experience in the Smart Products & IoT area

 Experience on AWS Cloud serves-DynamoDB, IOT Core, Cognito, Elastic Search, Athena, Lambda, Quicksight.

Hands on using device flashing tools and handling of hardware safely

 Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management

 Understanding of embedded interfaces such as UART, SPI, USB

Experience testing WLAN, Bluetooth, Cellular connectivity products

 Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS

Experience in all stages of Software testing including Requirement gathering, Requirement Traceability matrix and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tool like Bugzilla, JIRA

 Experience in Embedded firmware Validation& Verification of Software.

Experience in complete Software testing life cycle by performing end-to end call flow for test deliverable through SDLC and methodologies like Iterative, Waterfall and Agile (SCRUM)

Skills and Abilities Required:

Can-do positive attitude, always looking to accelerate development.

Driven; commit to high standards of performance and demonstrate personal ownership for getting the job done.

Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies.

Must be able to provide leadership to technology team while managing multiple tasks and responsibilities.

Excellent communication and presentation skills for interactions with technology team members, SBU stakeholders, company leadership, vendors and customers.

 

  • L2 Support Iot Firmware

    2 days ago

    Noida, Uttar Pradesh, India Source-right Full time

    Title: Firmware L2 Support EngineerDuties & Responsibilities:Preparation of test setups in production environment Identify, categorize, prioritize, troubleshoot/diagnose, route, track, and close the firmware issues Reproducing field issues and identification of defective component in FW Manage customer tickets on enterprise system Categorization of tickets...

  • IOT Firmware L2 Support

    3 weeks ago

    Noida, India Optical Arc Pvt. Ltd. Full time

    Experience : 5+ YearsLocation : NoidaNotice period : Immediate to 30 daysPosition Summary:Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a...

  • IOT Firmware L2 Support

    2 weeks ago

    Noida, India Optical Arc Pvt. Ltd. Full time

    Experience : 5+ YearsLocation : NoidaNotice period : Immediate to 30 daysPosition Summary:Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a...

  • IOT Firmware L2 Support

    2 weeks ago

    noida, India Optical Arc Pvt. Ltd. Full time

    Experience : 5+ Years Location : Noida Notice period : Immediate to 30 days Position Summary: Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders...

  • IOT Firmware L2 Support

    2 days ago

    Noida, Uttar Pradesh, India Optical Arc Pvt. Ltd. Full time

    Experience : 5+ YearsLocation : NoidaNotice period : Immediate to 30 daysPosition Summary:Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a...

  • Iot Firmware L2 Support

    2 days ago

    Noida, Uttar Pradesh, India Source-right Full time

    Position Summary:Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution. Duties & Responsibilities: Preparation of...

  • Iot Firmware L2 Support

    3 weeks ago

    Noida, Uttar Pradesh, India Source-right Full time

    Position Summary: Pentair is currently seeking IoT Product L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution. - Duties & Responsibilities: -...

  • Firmware L2 Support Engineer

    2 weeks ago

    Noida, India SourceFuse Full time

    SourceFuse Technologies hiring Firmware L2 Support.Duties & Responsibilities ● Understanding of L2 Firmware Operations & Support. ● Incident Management of critical and escalated cases related to Firmware. ● Proposing solution to recurring incidents ● Assist Problem Management activity for firmware issues in Production environment. ● Proposing some...

  • Firmware L2 Support Engineer

    3 weeks ago

    Noida, India SourceFuse Full time

    SourceFuse Technologies hiring Firmware L2 Support.Duties & Responsibilities ● Understanding of L2 Firmware Operations & Support. ● Incident Management of critical and escalated cases related to Firmware. ● Proposing solution to recurring incidents ● Assist Problem Management activity for firmware issues in Production environment. ● Proposing some...

  • Firmware L2 Support Engineer

    2 weeks ago

    Noida, India SourceFuse Full time

    SourceFuse Technologies hiring Firmware L2 Support. Duties & Responsibilities ● Understanding of L2 Firmware Operations & Support. ● Incident Management of critical and escalated cases related to Firmware. ● Proposing solution to recurring incidents ● Assist Problem Management activity for firmware issues in Production environment. ●...

  • Firmware L2 Support Engineer

    2 weeks ago

    Noida, India SourceFuse Full time

    SourceFuse Technologies hiring Firmware L2 Support.Duties & Responsibilities ● Understanding of L2 Firmware Operations & Support. ● Incident Management of critical and escalated cases related to Firmware. ● Proposing solution to recurring incidents ● Assist Problem Management activity for firmware issues in Production environment. ● Proposing some...

  • Firmware L2 Support

    4 days ago

    Noida, Uttar Pradesh, India SourceFuse Full time

    **Job Information**: Work Experience: 5+ Years Industry: IT Services **Job Type**: FULL TIME Location: Noida **Duties & Responsibilities**: - Understanding of L2 Firmware Operations & Support - Incident Management of critical and escalated cases related to Firmware - Proposing solution to recurring incidents - Assist Problem Management activity for...

  • Firmware L2 Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India SourceFuse Full time

    SourceFuse Technologies hiring Firmware L2 Support.Duties & Responsibilities Understanding of L2 Firmware Operations & Support. Incident Management of critical and escalated cases related to Firmware. Proposing solution to recurring incidents Assist Problem Management activity for firmware issues in Production environment. Proposing some new enhancements in...

  • L2 Support Engineer

    4 weeks ago

    Noida, India DesignNex Technologies Full time

    Currently seeking L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution.Responsibilities :Preparation of test setups in production environment.Identify,...

  • L2 Support Engineer

    4 weeks ago

    noida, India DesignNex Technologies Full time

    Currently seeking L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution.Responsibilities : Preparation of test setups in production environment. Identify,...

  • L2 Support Engineer

    4 weeks ago

    Noida, India DesignNex Technologies Full time

    Currently seeking L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution.Responsibilities : Preparation of test setups in production environment. Identify,...

  • Firmware L2 Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India SourceFuse Full time

    Source Fuse Technologies hiring Firmware L2 Support.Duties & Responsibilities Understanding of L2 Firmware Operations & Support. Incident Management of critical and escalated cases related to Firmware. Proposing solution to recurring incidents Assist Problem Management activity for firmware issues in Production environment. Proposing some new enhancements in...

  • L2 Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India DesignNex Technologies Full time

    Currently seeking L2 Support Engineer (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution.Responsibilities : Preparation of test setups in production environment. Identify,...

  • Internship Training

    2 weeks ago

    Noida, India Nwaresoft Private Limited Full time

    We are looking for an IoT / Embedded Intern who can develop, manage, and monitor IoT devices and systems by combining three core components - data, technology, and research. Interns can get the opportunity to work in close collaboration with Business Analytics, Engineering, Data Science, and Design teams to develop the best IoT solutions for real-world...

  • Firmware

    1 month ago

    Noida, India Start up Company Full time

    Hiring for Firmware - Embedded Software position. Experience : 5+ Years Industry - IOT Location - Noida Looking for Immediate Joiners only. SKILLS: Proficiency in Microcontroller/Microprocessor Architecture, RTOS, embedded Linux, device drivers, and Build toolchains. KNOWLEDGE: Familiarity with Microcontroller peripherals, analog & digital sensors, motor...