Salesforce Business Analyst

18 hours ago

Bengaluru Karnataka India, Karnataka Future Pulse Full time

We are seeking a proactive and detail-oriented Salesforce Business Analyst to join our team. The ideal candidate will have a solid foundation in Salesforce Sales Cloud with exposure to Service Cloud and Experience Cloud. You will be responsible for gathering, analyzing, and documenting requirements, bridging the gap between business stakeholders and technical teams, and ensuring successful delivery of Salesforce solutions.

Key Responsibilities
  • Collaborate with stakeholders and international clients to gather and analyze business requirements.
  • Document requirements through user stories, acceptance criteria, BRDs, FRDs, process flows, and RTMs.
  • Work closely with Salesforce developers and administrators to ensure requirements are clearly translated into solutions.
  • Support QA and UAT by creating test cases, executing test cycles, and ensuring quality standards are met.
  • Facilitate workshops, requirement sessions, and client communications with strong documentation and presentation skills.
  • Identify opportunities for process improvement and support in solution design leveraging Salesforce capabilities.
  • Ensure projects meet deadlines while maintaining alignment with business goals.
Requirements
  • 1–2 years of hands-on Salesforce experience (Sales Cloud required; Service Cloud and Experience Cloud are a plus).
  • Proven experience working with international clients (preferred).
  • Strong knowledge of business analysis tools and techniques: user stories, acceptance criteria, BRD, FRD, process flows, RTM.
  • Experience in QA and UAT support.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and in collaboration with cross-functional teams.


  • Business Analyst-Salesforce

    18 hours ago

    Bengaluru, Karnataka, India, Karnataka Total Environment Building Systems Pvt Ltd Full time

    Role Title: Business Analyst-SalesforceThe ideal candidate will be responsible for analyzing business requirements, designing, and implementing Salesforce solutions, and providing ongoing support to ensure the system meets the needs of our organization.Deliverables:Requirements Gathering and Analysis:Collaborate with business stakeholders to understand their...

  • Salesforce Business Analyst

    1 week ago

    Bengaluru, Karnataka, India Big works technologies pvt ltd Full time ₹ 45,500 - ₹ 20,00,000 per year

    Salesforce Business Analyst – Drive Business & Technology AlignmentLocation: Bengaluru | Full-time | Immediate JoiningAbout the RoleWe are looking for a skilled Salesforce Business Analyst who can bridge the gap between business users and technical teams. You will work closely with stakeholders, gather and analyze requirements, and ensure Salesforce is...

  • Business Analyst-Salesforce

    2 weeks ago

    Bengaluru, Karnataka, India Total Environment Building Systems Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role Title:Business Analyst-SalesforceThe ideal candidate will be responsible for analyzing business requirements, designing, and implementing Salesforce solutions, and providing ongoing support to ensure the system meets the needs of our organization.Deliverables:Requirements Gathering and Analysis:Collaborate with business stakeholders to understand their...

  • Senior Analyst

    2 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Analyst

    2 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Professional Services Operations Analyst

    4 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Professional Services Operations Analyst

    4 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Business Analyst

    6 days ago

    Bengaluru, Karnataka, India Simpliigence Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Join our team as a Techno Functional Business Analyst - Salesforce(Hybrid -Bangalore) with a strong techno-functional background to bridge the gap between business needs and technical solutions. This individual will play a pivotal role in understanding business requirements, translating them into scalable Salesforce solutions, and working closely with both...

  • Salesforce Business Analyst

    4 days ago

    Bengaluru, Karnataka, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities :More experienced BAs in salesforce along with functional knowledge with more data analysis and reportingpreferably in Bangalore, as they will have to connect with other teams for discussion in the office.Need someone who can work directly with business and other teams,understand the one liner requirements define a process flow;...

  • Content Marketing Analyst

    2 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect...