SaaS Product Manager

Job Title: SaaS Product Manager (Vertical SaaS/AI)

Company: RunLoyal

Location: Coimbatore

Summary

RunLoyal, a rapidly growing vertical SaaS company based in Atlanta, GA, is seeking a dynamic and experienced Product Manager / Business Analyst to join our team. In this role, you will be responsible for driving the end-to-end product lifecycle—from strategy and roadmap planning to execution and launch. The ideal candidate has a blend of business acumen, entrepreneurial mindset, strong analytical knowledge, sharp common sense, technical proficiency, and excellent articulation skills. You should thrive on validating business requirements, prioritizing initiatives, and introducing new product dimensions that create meaningful impact for customers.

With expertise in product frameworks such as Scrum, OKRs, MoSCoW, KANO, and RICE, you will ensure that every product decision is both data-driven and customer-centric. The ideal candidate should also be familiar with AI tools like ChatGPT, Claude, and Gemini to help guide product decisions and integrate AI-based features into our solutions.

Responsibilities

• Lead end-to-end product lifecycle management: roadmap planning, backlog prioritization, Agile execution, and cross-functional collaboration.

• Collaborate with engineering, design, marketing, and sales to define requirements and deliver solutions that meet business objectives and customer needs.

• Conduct market research and competitive analysis to uncover trends, identify opportunities, and validate assumptions.

• Define, refine, and prioritize product features using customer feedback, data insights, and business strategy.

• Leverage AI tools such as ChatGPT, Claude, and Gemini to inform decision-making and introduce AI-driven features.

• Develop detailed product specifications, user stories, acceptance criteria, and ensure clarity of requirements.

• Work closely with engineering to guarantee quality, timely delivery, and alignment with roadmap goals.

• Drive product launches in collaboration with marketing, sales, and customer support.

• Act as a bridge between stakeholders and technical teams, ensuring seamless translation of business requirements into solutions.

• Introduce new product ideas and dimensions to enhance the platform’s value proposition.

• Stay updated on industry best practices, emerging technologies, and evolving customer expectations.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field (Master’s preferred).

• 3 years of proven experience as a Product Manager, Business Analyst, or in a similar role within software development.

• Strong analytical knowledge and sharp common sense, with the ability to cut through complexity and make practical, data-backed decisions.

• Excellent articulation, communication, and attention to detail.

• Demonstrated ability to validate business requirements and prioritize effectively.

• Experience with Agile/Scrum methodologies and tools (e.g., Jira, Trello).

• Solid understanding of SDLC and product management best practices.

• Entrepreneurial mindset with the ability to bring creative product ideas and perspectives.

• Familiarity with AI tools like ChatGPT, Claude, and Gemini to enhance product functionality and decision-making processes.

• Certifications in Product Management (Pragmatic Institute, CSPO, etc.) are a plus.

Additional Requirements

• Passion for building impactful products and being part of an innovative journey revolutionizing the pet care industry.

• Love for pets.

Cultural Expectations

• Responsive and available to support our customers and teams, including occasional holidays, weekends, and late hours.

• Unyielding commitment to delivering excellence and customer satisfaction.

• Strong focus on detail and quality in every task.

• Passionate about innovation and creating extraordinary solutions.

• Alignment with RunLoyal’s values of Kindness, Trust, Fearlessness, Constructive Discourse, Ownership, and Curiosity.

Benefits

• Competitive salary and benefits package.

• Opportunity to work with cutting-edge technology.

• Fast-paced and entrepreneurial work environment.

• Chance to make a tangible impact on a growing company.