Assistant Manager/Deputy Manager

4 days ago

Gurugram Haryana India, IN MakeMyTrip Full time

Role: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe.As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers.Complementing this is our Holiday Experts (HE) business, a pan-India network of 2000+ trained experts who work closely with customers to craft personalized itineraries and ensure end-to-end support. This unique blend of digital convenience and human expertise allows us to deliver holidays that are not only well-planned but also deeply personal and memorable.Together, the Holidays team and Holiday Experts ecosystem form the backbone of MakeMyTrips leisure travel business, committed to redefining the way Indians explore the world.About the RoleThe incumbent will be responsible for driving Short haul and domestic travel sales and ensuring seamless end-to-end service delivery for customers. This role entails leading a team of Holiday Experts, coordinating with suppliers, and upholding high service standards across international destinations.By combining strategic oversight with operational excellence, the incumbent will play a pivotal role in enhancing customer delight, strengthening supplier relationships, and reinforcing MakeMyTrips leadership in the long-haul holidays segment.What will you be doingSupervising day-to-day operations for short-haul and Domestic travel across destinationsEnsuring timely query handling, quotations, bookings, and customer support throughout the customer journey.Monitoring service quality and resolving escalations related to flights, hotels, visas, and ground services.Collaborating with suppliers, airlines, and internal stakeholders to ensure smooth execution of holiday packages.Tracking team performance against defined KPIs such as turnaround time (TAT), conversion, and customer satisfaction.Identifying process gaps and recommending improvements to enhance efficiency and customer experience.Providing training, coaching, and support to the team to strengthen product knowledge and service delivery.Ensuring compliance with company policies, travel regulations, and financial guidelines.Driving sales team performance to achieve defined revenue targets and business growth.Qualification & ExperiencePostgraduate degree from a reputed institute with 6 - 10 years of experience in travel or similar industry along with team management exposure.Key Success Factors for the roleProven experience in team management with strong analytical capabilities.Exceptional communication, leadership, and customer relationship skills.Ability to perform under pressure, manage escalations, and drive outcomes.Sharp problem-solving mindset with keen attention to detail.

  • Deputy Manager

    1 week ago

    Gurugram, Haryana, India, IN WNS Full time

    Position Overview:We are seeking an experienced and strategic Deputy Manager – Training to lead and manage training functions for the Google Ads Line of Business under the UMM (Upper Mid-Market) North America portfolio.The role requires strong product expertise in Google Ads, deep understanding of digital marketing ecosystems, and the ability to...

  • Home Manager

    1 week ago

    Rajarhat, West Bengal, India, IN Home Manager for Residential Full time

    Job Description: Home ManagerPosition Title: Home ManagerLocation: Residential PremisesEmployment Type: Full-Time (flexible hours, including weekends when required)1. Position OverviewThe Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role requires a...

  • Deputy Program Manager

    1 week ago

    Bengaluru South, Karnataka, India, IN Freelance Full time

    JD - Deputy Program Manager – Acer (Corporate Role)Location: BangaloreRole Overview:As Deputy Program Manager at Acer you will support end-to-end program operations, ensuringsmooth coordination across field teams and APCs. This role assists the Program Manager whileleading key operational activities including onboarding, asset management, recruitment,...

  • Deputy Manager- Alliances

    1 week ago

    Gurugram, Haryana, India, IN MakeMyTrip Full time

    About the OpportunityRole: Alliances & Partnerships- HappayLevel: Deputy ManagerLocation: GurugramAbout the Function:Happay, a part of the MakeMyTrip Group, is a leading spend management platform that empowers businesses with complete visibility and control over their expenses. Our unified solution simplifies and streamlines all aspects of business...

  • Tax Deputy Manager

    4 days ago

    , India, IN Zyoin Group Full time

    Deputy Manager – Financial Services TaxLocation: Mumbai / Bangalore / Hyderabad Employment Type: Full-time Experience: 4+ yearsRole OverviewWe are seeking a Deputy Manager to join a Financial Services Tax practice. This role is ideal for professionals who excel in client delivery, possess strong technical expertise in U.S. partnership taxation, and are...

  • Assistant Manager

    2 days ago

    Gurugram, Haryana, India, IN Creative Designer Full time

    We’re looking for a designer with 3 to 6 years of experience (Assistant Manager / Deputy Manager) who brings skill, curiosity, imagination and sunshine to our Corporate Communications (Marketing) team.What You’ll DoYou’ll help shape how our brand speaks, feels and connects. From internal campaigns to digital storytelling, your visuals will bring...

  • Deputy Manager

    6 days ago

    Gurugram, Haryana, India, IN Canara HSBC Life Insurance Full time

    Key Job Responsibilities-Underwriting of Medical and Non-Medical cases as per the guidelines.Assessment of risk as per the company's philosophy and supporting guidelines.Adhering to agreed TAT for processing of cases.Maintaining quality of underwritingHandling of projects allocated.Mentoring of underwritersAdhering to authorized limits and maintaining...

  • Deputy Manager

    1 week ago

    Gurugram, Haryana, India, IN Max Healthcare Full time

    Corporate Tax team at Max Healthcare is responsible to ensure that the Company, all its subsidiaries and affiliates follow the tax strategy, governance and risk control framework approved by the Competent Authority. Tax Team is driving by purpose to serve to excel. As we are entering into next phase of our growth, we are seeking a detail-oriented and...

  • Deputy Manager

    2 days ago

    Chakan, Maharashtra, India, IN Flash Electronics India Pvt Ltd Full time

    Position Deputy Manager / Manager - Magneto QANo. of Position 1 Experience 10-20 Yrs Educational Qualification (Diploma / BE) - Mechanical / Electrical Job Profile/ Description QA related Key Performance Indicators monitoring on daily , weekly & monthly basis like EFR/W, CC , IHR, COPQ & Improvements. Review with HOD for MRM presentation. Lead, review &...

  • Deputy General Manager – Finance

    1 week ago

    Bangalore Urban, Karnataka, India, IN Shobiz Experiential Full time

    Job Title: Deputy General Manager – FinanceLocation: BangaloreReports To: Chief Financial Officer (CFO)Role Overview:The Deputy General Manager – Finance will play a strategic leadership role in managing the South financial operations, ensuring compliance, optimizing financial performance, and supporting business growth. This position requires strong...