Customer Service Sales Representative
6 days ago
- Position: Customer Support & Sales Specialist
- Location: Remote
- Shift: Evening / Graveyard
- Working Days: Weekdays & Weekends (Max 5 days/week)
- Working Hours: 9 hours/day
- Salary: ₹6 LPA – ₹8 LPA
- Incentives: Performance-based
- Industry preference: Jewellery background (highly preferred)
- Experience:
- Minimum 2–3 years calling experience with US B2C customers (product-based)
- Excellent communication skills
- Process Nature (Important)
- This is a completely inbound support role
- No farming, no hunting, and no cold calling
- 70% Customer Support + 30% Sales (support-driven sales only)
- No call caps
- Sales are based on opportunity and customer requirement, not forced pitching
- Jewellery background is an added advantage
Remote Role Requirements
Candidates must have:
- Personal laptop
- Stable Wi-Fi connection
Hubstaff Requirement (Mandatory)
Candidates must be comfortable with Hubstaff time-tracking & monitoring:
- Tracks work time & activity levels
- Captures periodic screenshots
- Auto-stops tracking if inactive for 5 minutes
- Hubstaff hours = official attendance & payroll record
- Candidate must ensure Hubstaff stays active during working hours
Additional Conditions
- Comfortable with salary credit date between 15th–20th of each month
- Must have strong calling experience with US customers only
- Should be comfortable working night shifts
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