Front Office Specialist

3 hours ago

Gurugram Haryana India, IN UNISON INTERNATIONAL CONSULTING Full time

Job Title: Front Office Receptionist

Location: Gurugram


Role Overview:

The Front Office Receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming and professional environment. The role involves managing the front desk efficiently, handling incoming communication, coordinating with internal departments, and supporting basic administrative tasks.


Key Responsibilities:


Front Desk Management

  • Greet visitors, clients, and guests in a professional and courteous manner.
  • Manage incoming phone calls, emails, and inquiries; direct them to the appropriate departments.
  • Maintain visitor logs and ensure adherence to office security protocols.

Administrative Support

  • Handle daily correspondence, courier services, and mail distribution.
  • Assist with scheduling meetings, conference room bookings, and event coordination.
  • Support administrative tasks such as filing, data entry, and maintaining office supplies.

Customer Service & Coordination

  • Ensure a positive front-office experience for clients and staff.
  • Coordinate with housekeeping and facility management to maintain a neat and organized reception area.
  • Assist HR and Admin teams in coordinating new-employee onboarding or guest visits when required.


Qualifications & Experience:

  • Graduate in any discipline
  • 1–4 years of experience in front office or customer service roles.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Pleasant personality, professional attitude, and strong multitasking abilities.

Key Skills:

Front Desk Operations | Customer Handling | Communication Skills | Administrative Support | Scheduling & Coordination | Time Management | Telephone & Email Etiquette | MS Office

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