Service Delivery Manager — IT Infrastructure Services

Responsibilities:Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements.Develop Standards: Create and enforce service delivery standards and processes.Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems.Performance Monitoring:...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...

Service Delivery Manager – Job Description Job Summary: The IT Service Delivery Manager is accountable for the end-to-end delivery of Cloud and Infrastructure Services(CIS) programs and projects to meet customer needs, and responsible for managing customer relationships across their span of control. In this role, the SDM will be responsible for driving and...

Job Description:Senior Manager – Service Delivery (Infrastructure Services)Experience:15+ Years ExperienceLocation:BangaloreEmployment mode:Full-time, On-siteRole SummaryWe are looking for a highly accomplished Senior Manager – Service Delivery with 15+ years ofexperience in IT Infrastructure and VMware technologies, including leadership of...

Job SummaryThe Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who is...

What youll do:Responsible for the day-to-day management, delivery, and operations of all the services provided under the agreement to the customer.Responsible for providing these services with high quality, on time, and budget by validation.Responsible for implementation of production awareness, sense of urgency, and production processes within all the...

Job Description: Manager, Service Delivery Manager, IndiaJob Title - Manager, Service Delivery,Reports to - Director, Service Delivery, IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position: In this pivotal role,Critical leadership will be expected during this exciting and transformative time for the company - a unique...

About your team The Storage & Backup function within the EIS (Enterprise Infrastructure Services) Technology. It provides Storage and Backup services to the Fidelity International business, globally. These include On-prem SAN storage solutions, NAS Storage Solutions, Object storage solutions and Backup Solutions. In the meanwhile, the relevant platform...

Job Title: Service Delivery ManagerExperience Required: 6+ yearsDepartment: Service Delivery / OperationsAbout the RoleWe are seeking an experienced Service Delivery Manager with a strong background in managing service delivery operations within a service-based organization. The ideal candidate will be responsible for ensuring high-quality service delivery,...

We are looking for an experiencedService Delivery Manager with 9+ years of proven success inmanaging service delivery operations within a service-based organization. The ideal candidate willensure high-quality service delivery, client satisfaction, SLA adherence, and continuous serviceimprovement across projects/accounts.JOB DESCRIPTION?Manage end-to-end...