
CRM Executive
4 days ago
About Derewala Industries Ltd.:Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1987, we have adhered to the highest standards of quality and on-time delivery. Headquartered in Jaipur, India's jewellery hub, Derewala has expanded its global footprint, serving esteemed clients in over 30 countries across 6 continents.Location- Sitapura, JaipurWorking Days- 6Sample and Brief Management:Review all new and specific jewellery briefs, collaborating with production and PPC (Production Planning & Control) teams to ensure samples are production friendly.Send approved samples and briefs to customers, providing tracking details and photos.Inspection and Reporting:Prepare and send all inspection reports to customers, ensuring thorough documentation and accuracy.Manage approvals for PP samples, shipment samples, and packaging samples, including tracking details, and ensure timely customer communication.Shipment and Post-Shipment Communication:Inform buyers once a shipment has been dispatched (mandatory for every PO).Notify buyers of any delays at least 10 days before shipment, ensuring transparency and proactive issue resolution.Design and Offer Management:Issue design briefs and prepare offers for new or existing designs.Prepare and send quotations for customer requests.Sample and Material Follow-Up:Track progress and follow up on samples and materials, ensuring timely delivery and quality control.Fill out specification sheets required by customers and prepare return invoices as needed.Shipment and Goods Processing:Verify the quality of all sample shipments, prepare Return Goods Authorization (RGA), and coordinate with the Exim (Export-Import) department for shipment documentation.Customer Communication:Manage email communications with buyers, ensuring clear, professional, and timely responses.Preferred Candidate Profile-0-3 years of experience in merchandising/ customer relationship management in Luxury Goods/ Retails industryExcellent communication and interpersonal skillsMust be graduate or MBA / PGDM holder
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crm executive
2 weeks ago
Jaipur, Rajasthan, India Idaho International Full time ₹ 1,80,000 - ₹ 2,94,240 per yearWe are seeking a CRM Executive to handle client relationships for the Exchange Department. The role involves managing client queries, coordinating exchange requests, and ensuring smooth communication between clients and internal teams.Key Responsibilities:Serve as the first point of contact for clients regarding exchanges.Manage and update client data in the...
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Customer Service Executive
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Jaipur, Rajasthan, India, Rajasthan PERICENT® Full timeCompany DescriptionAt PERICENT, we focus on delivering success through comprehensive solutions, exceptional support, and a commitment to growth. Founded in 2014, we partner with industry leaders to provide document management and business process management systems, enhancing organizational efficiency. Our mission is to streamline and strengthen the four...
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2 weeks ago
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Crm Executive
7 days ago
Jaipur, Rajasthan, India Nangalia Ruchira Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:Manage customer relationships through effective communication and issue resolution.Collaborate with cross-functional teams on product development and marketing initiatives.
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CRM Executive
7 days ago
Jaipur, Rajasthan, India Derewala Industries Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout Derewala Industries Ltd.:Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1987, we have adhered to the highest...