Deputy Manager Operations

2 days ago

Kolkata West Bengal India, West Bengal Anudip Foundation Full time

Regional Operations Manager-Kolkata (Skill Development-Livelihood Project)


The candidate must have over 10 years of experience in implementing Corporate CSR projects-Skill Development-Livelihood Project with a proven track record of managing programs impacting 3,000+ beneficiaries annually.



Desired profile-

  • Graduate in any discipline and a Technical Background will be added advantage.
  • At least 10-15 years of relevant work experience in Operations.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Prior experience in the delivery of technology programs and tech education academy.
  • Result oriented.


Responsibilities-


Project Delivery:

  • Hold overall accountability for the successful delivery of deep tech projects in the assigned region.
  • Collaborate with cross-functional teams to define project scopes, objectives and deliverables.
  • Ensure projects are executed within scope, budget and timeline, meeting or exceeding client expectations.
  • Identify, measure and track KPIs like Attendance, Faculty Utilization, Dropouts and Placement
  • Conducting Periodical checks across the geography to ensure the Quality work.


Team Management:

  • Lead and inspire a diverse team fostering a collaborative and high- performance culture.
  • Always remain plugged into the ground reality and proactively identify and resolve issues
  • Manage and mentor teams to ensure they are equipped to achieve program objectives
  • Close interaction with the Placement Teams to endure appropriate placements
  • Coordinate with HR to recruit, onboard and train new team members as needed


Stakeholder Communication

  • Act as a primary point of contact for external and internal stakeholders regarding project status, issues and resolutions.
  • Communicate effectively to manage expectations and ensure transparency throughout the project lifecycle.
  • Close interworking with the Academic Excellence team to understand existing best practices for monitoring and evaluation
  • Work with PMO to understand and execute Donor Mandate


Financial Management

  • Monitor program budgets and ensure that they are being managed effectively
  • Manage budget and ensure programs are completed within budget


Strategic Planning

  • Develop and execute strategies to scale the program, ensuring alignment with overall organizational goals and objectives
  • Work collaboratively with other departments to align program operations with overall organizational goals and objectives.
  • Identify opportunities for partnership and collaboration with academic institutions, NGOs, corporates & the community to increase the reach and impact of the programs


Risk Management:

  • Identify potential risks and challenges in project execution and develop proactive mitigation strategies.
  • Implement measures to monitor and control project risks, ensuring the overall success of projects.

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