Global Head of R&D

Role Overview

We are seeking a visionary and highly experienced Head of R&D to lead our Cloud, Data & Mainframe Studio division. This director-level position will shape the future of our engineering and innovation strategy, and will own the execution of our solutions powered by Agentic AI. . The role requires a proven leader with a strong technical foundation, deep expertise in cloud and data engineering, software engineering, and Agentic AI technologies, and the ability to influence change across a diverse, multi-industry consulting environment.

Key Responsibilities -

People Leadership:

• Create the R&D team structure.
• Build and scale a high-performing team of 20+ engineers, mainly based in India.
• Manage and inspire the team to deliver the art of the possible.
• Manage a multi-million-dollar R&D budget and measure team ROI.

Technology Strategy:

• Define and execute an R&D vision at the intersection of cloud, AI/ML, and agentic AI, focused on delivering service-based solutions (not tied to a single product).
• Lead initiatives to integrate Agentic AI, ML, and cloud-native engineering practices with our consulting & delivery groups, within the Studio and Amdocs wide, to deliver production outcomes at enterprise scale.
• Drive the development of horizontal solutions across multiple industries, ensuring adaptability and reusability of innovations not tied to a specific vertical.
• Work closely with go to market team & presales to deliver R&D solutions for their global service offerings.

Organizational Change Agent:

• Influence global consulting delivery, partnering with consulting & delivery leaders, promoting adoption of new technologies and delivery models.
• Act as a trusted advisor to GM and CXO-level stakeholders internally and externally, representing the Cloud Studio with strong executive presence and communication.
• Drive innovation in cloud & data modernization, platform-as-a-product, and data-as-a-product initiatives.
• Champion engineering best practices and measurable business impact.

Qualifications:

• 15+ years professional experience in engineering, with 10+ years services and consulting environments.
• Strong technical foundation, having grown from a hands-on engineering background in cloud, software, or data engineering.
• 10+ years of experience in cloud engineering, with deep knowledge of modernization, migration, and platform engineering.
• Proven expertise in Agentic AI, AI/ML, and deploying intelligent systems in production at scale.
• Exceptional communication, stakeholder management, and ability to story-tell & influence at the executive (CXO) level.
• Track record of leading engineering teams and delivering innovative, service-driven solutions.
• Experience managing large-scale budgets and scaling teams in a mix of offshore and onshore locations.
• Demonstrated success as a change agent in global organizations, driving adoption of new technologies and approaches.
• Product-mindset with the ability to balance innovation with service-delivery execution.

About Amdocs:

Amdocs is a global leader in software and services for communications and media companies, empowering digital transformation for the world’s largest service providers. With a presence in over 85 countries and a workforce of 30,000+ professionals, Amdocs drives innovation through cloud, AI, and automation to help enterprises accelerate modernization and deliver exceptional customer experiences.

The Cloud, Data & Mainframe Studio is at the forefront of Amdocs’ engineering evolution - building next-generation solutions that blend Agentic AI, cloud-native architectures, and data-driven intelligence to redefine how enterprises operate. As the Head of R&D, you will play a pivotal role in shaping Amdocs’ innovation strategy, leading global engineering initiatives that power the future of digital business transformation across industries.