Salesforce Developer-Service Cloud

3 weeks ago


Bengaluru Karnataka India, Karnataka Gravity Infosolutions, Inc. Full time

Role: Salesforce Developer-Service Cloud

Experience: 5+ years

Location: Bangalore


Job Summary:

We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud to join our team in Bangalore. The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs.


Key Responsibilities:

  • Develop and customize Salesforce Service Cloud solutions including Apex Classes, Triggers, Lightning Components (Aura/LWC), and Visualforce
  • Work on Case Management, Omni-Channel, Knowledge Base, and Service Console enhancements
  • Design and implement automation using Flows, Process Builder, and Workflow Rules
  • Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions
  • Integrate Salesforce with third-party systems using REST/SOAP APIs
  • Ensure code quality through unit testing and best development practices


Required Skills:

  • 5+ years of Salesforce development experience with a focus on Service Cloud
  • Proficient in Apex, SOQL, LWC, Aura Components, and Lightning Experience
  • Experience with Salesforce APIs, integrations, and data migration
  • Salesforce Platform Developer I certification required; Developer II or Service Cloud Consultant is a plus
  • Strong understanding of Service Cloud features like Entitlements, Milestones, and Omni-Channel
  • Excellent problem-solving and communication skills.


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