Salesforce Developer-Service Cloud
3 weeks ago
Role: Salesforce Developer-Service Cloud
Experience: 5+ years
Location: Bangalore
Job Summary:
We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud to join our team in Bangalore. The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs.
Key Responsibilities:
- Develop and customize Salesforce Service Cloud solutions including Apex Classes, Triggers, Lightning Components (Aura/LWC), and Visualforce
- Work on Case Management, Omni-Channel, Knowledge Base, and Service Console enhancements
- Design and implement automation using Flows, Process Builder, and Workflow Rules
- Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions
- Integrate Salesforce with third-party systems using REST/SOAP APIs
- Ensure code quality through unit testing and best development practices
Required Skills:
- 5+ years of Salesforce development experience with a focus on Service Cloud
- Proficient in Apex, SOQL, LWC, Aura Components, and Lightning Experience
- Experience with Salesforce APIs, integrations, and data migration
- Salesforce Platform Developer I certification required; Developer II or Service Cloud Consultant is a plus
- Strong understanding of Service Cloud features like Entitlements, Milestones, and Omni-Channel
- Excellent problem-solving and communication skills.
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