Senior Manager, Customer Support Engineering

Avistrat is a talent partner for the Indian engineering sector. We support our partner engineering firms from large corporations to start-ups with high quality engineering talent across domains.Job Description:This role is with one of our clients which is a Pune-based consultancy specializing in establishing Digital Engineering practices and building the...

Senior Network Escalation EngineerAs a Senior Network Escalation Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery...

Senior Manager / Head of Customer Support – Enterprise SaaSWe're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We're Looking...

Responsibilities• Delivering the implementation and ensuring the technical success of our solution.• Supporting as a subject matter expert in advising the product team on industry use cases, ideation, and feature implementation.• Supporting product managers, data scientists and customers to drive the adoption of AI / ML-based process optimization...

Job OverviewWe are hiring for Associate / Senior Associate – Helpdesk to support our SaaS Mobility product. The role is based in Pune with 24x7 rotational shifts (including nights & weekends).Key ResponsibilitiesProvide customer support via calls, chats, and emails.Manage tickets, track escalations, and ensure resolution within SLAs.Collaborate with...

Job SummaryFlynaut is seeking skilled Senior Support Engineers to deliver exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, Teams and SharePoint. You will also troubleshoot complex issues, guide junior technicians.Key ResponsibilitiesArea | ResponsibilitiesMicrosoft 365 &...

Who we areMindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're honoured to be recognized as a Leader in the first-ever...

DescriptionEquinox Design Engineering India Pvt. Ltd. is a 100% subsidiary of Equinox Engineering Ltd, Calgary-based EPCM firm. We are the market leader in oil and gas processing, specializing in facilities design, implementation and operational assistance for natural gas, conventional and heavy oil projects. Our clients include several of the largest oil &...

Who we areMindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're honoured to be recognized as a Leader in the first-ever...

What You'll DoThe Senior Manager, Product Support will be Reporting to the Director of Global Support Operations and lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drive cross-functional collaboration to enhance customer satisfaction....