Admission Executive

2 weeks ago

Kozhikode Kerala India, Kerala XYLEM LEARNING Full time

We are seeking a dedicated and personable Admission Executive to lead and manage our student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through each step of the enrollment journey. This position requires a proactive communicator with strong organizational skills and the ability to represent our institution with professionalism and care.


Key Responsibilities

  • Managing Student Inquiries:
  • Respond to inquiries from prospective students and parents through phone, email, and in-person interactions.
  • Share clear, accurate information regarding academic programs, entry requirements, and the application process.
  • Application Processing:
  • Review applications to ensure they are complete and accurate.
  • Track and manage essential documentation such as transcripts and test results.
  • Admission Guidance:
  • Support applicants and their families throughout the admission process.
  • Provide clear guidance, address questions, and offer personalized assistance to ensure a smooth experience.
  • Event Coordination:
  • Organize and participate in admission-focused events, including campus tours, open houses, and info sessions.
  • Represent the institution at external educational fairs and recruitment events.
  • Data and Records Management:
  • Maintain up-to-date records on prospective students and application statuses using CRM tools.
  • Generate reports to evaluate trends and admission targets.
  • Policy Compliance:
  • Ensure all admission practices adhere to institutional policies and applicable regulations.
  • Stay informed about changes in education policy and incorporate them into admission procedures as needed.
  • Collaboration and Strategy:
  • Work with the marketing team to plan and execute effective student recruitment initiatives.
  • Coordinate with academic departments to address applicant-specific queries or requirements.
  • Continuous Improvement:
  • Collect and analyze feedback from applicants and newly enrolled students to refine the admission experience.
  • Experience:
  • Prior experience in admissions, student counseling, or customer service is an advantage.
  • Key Skills:
  • Excellent communication and interpersonal abilities
  • Strong organizational and time-management skills
  • Familiarity with CRM systems and MS Office
  • Problem-solving aptitude with attention to detail
  • Ability to manage multiple tasks under pressure

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