Senior Manager Business Operations
3 weeks ago
Job Role: Sr. Operations Manager
Location: Noida, Sector 62
Employment Type: Full-Time
About the Role
We are looking for a highly driven and detail-oriented Sr. Operations Manager to oversee and optimize the functioning of our offline centers. This role requires strong operational expertise, problem-solving ability, and a passion for driving efficiency while ensuring a superior student experience.
The ideal candidate should have experience in managing teams, collaborating with multiple stakeholders, and executing initiatives that enhance performance across centers.
Key Responsibilities
1. Center Launch & Optimization
- Lead the operational setup and smooth launch of new offline centers.
- Ensure processes are in place for seamless functioning from day one.
2. Cost Efficiency
- Implement cost optimization strategies for existing and upcoming centers.
- Monitor expenses, analyze variances, and introduce measures to maintain profitability.
3. Student Experience
- Drive initiatives to enhance the student experience at offline centers.
- Introduce innovative solutions to improve engagement, comfort, and satisfaction.
4. Data-Driven Operations
- Utilize data insights to identify gaps and optimize center performance.
- Create dashboards/reports to track key operational metrics and ensure continuous improvement.
5. New Initiatives
- Conceptualize and execute operational strategies to elevate efficiency and quality.
- Collaborate with cross-functional teams to roll out new projects and ensure successful adoption.
Experience & Skills Required
Work Experience:
- 4–5 years of experience in Operations (preferably in EdTech, Retail, or Service Industry).
- Proven track record of managing multiple centers or large-scale operations.
Technical & Analytical Skills:
- Strong analytical ability with proficiency in Excel and Google Sheets.
- Ability to interpret data and translate it into actionable strategies.
Leadership & Stakeholder Management:
- Demonstrated experience in team leadership and cross-functional collaboration.
- Strong interpersonal and communication skills to manage diverse stakeholders.
Core Competencies:
- Problem-solving mindset with a focus on process excellence.
- Strategic thinker with hands-on execution ability.
- Ability to thrive in a fast-paced and dynamic environment.
Why Join Us?
- Opportunity to contribute to the growth and expansion of one of India’s leading EdTech companies.
- Work on high-impact initiatives that directly enhance student experience and operational excellence.
- Be part of a collaborative, fast-paced work culture where innovation is encouraged and rewarded.
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