Darwinbox Implementation Specialist

5 hours ago

Mumbai Maharashtra India, Maharashtra UPHILL HR Services Full time

Job Type: Contractual ( Minimum 6 months to 1 year)


This is a long term contract.

Also, candidate can be onboarded as full time after 6 months/ 1year.

Role Responsibilities:


  • Deliver end to end implementation of the product with the client - starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline.
  • Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
  • Prepare the blueprint documents, tool preparation, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
  • Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.
  • Plan and lead meetings and working sessions effectively with both client and product development teams.
  • Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.
  • Guide the client through the change management process and managing both internal and external expectations.
  • Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team).
  • Map benefits delivered through the implementation of Darwinbox HRMS.
  • Prepare documentation to hand over the account to Customer Success team.


Requirements:


  • Min. 1 year of experience in HR transformation & change management/HCM implementation roles/HR consulting roles.
  • Understanding of Technology systems. HRMS system implementation and understanding would be preferred.
  • Proficient in productivity tools like MS Excel, MS Word and MS PowerPoint.
  • Key behavioural traits: Agility, Analytical, Persistence and Ability to stretch.

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