Customer Relationship Management Manager

11 hours ago

Bengaluru Karnataka India, Karnataka Shara circuits private limited Full time

Company: Shara Circuits Pvt. Ltd.

Industry: PCB Design | PCB Manufacturing | PCB Assembly | Component Sourcing

Location: Bengaluru / Chennai

Job Summary

Shara Circuits Pvt. Ltd. is seeking a Customer Relationship Manager (CRM) with strong communication skills and high customer-handling ability to manage clients across PCB design, fabrication, assembly, and component sourcing services. The role requires acting as the single point of contact for customers, ensuring smooth coordination, timely updates, and long-term relationship management.

Key Responsibilities

  • Serve as the primary contact for customers for all PCB design and manufacturing requirements
  • Handle customer communication with professionalism, clarity, and high emotional intelligence (EQ)
  • Onboard new clients by understanding technical and commercial requirements
  • Coordinate with internal teams (Design, Production, Quality, Logistics) to ensure timely execution
  • Track enquiries, quotations, purchase orders, production status, and dispatch schedules
  • Maintain accurate and updated client records in CRM and internal trackers
  • Share regular project updates and follow up on pending actions
  • Resolve customer concerns and escalations with a solution-oriented approach
  • Ensure customer satisfaction, repeat business, and long-term client retention

Skills & Competencies

  • Excellent verbal and written communication skills
  • Strong client-handling and relationship-management abilities
  • High emotional intelligence (EQ) and problem-solving mindset
  • Ability to manage multiple clients and tasks simultaneously
  • Basic understanding of PCB design, fabrication, and assembly processes (preferred)
  • Proficiency in MS Excel, email communication, and CRM tools

Qualification and Experience

  • Bachelor’s degree in Engineering, Business, or a related field
  • 1–5 years of experience in CRM, inside sales, or client management roles
  • Experience in electronics, manufacturing, EMS, or B2B services is an advantage


  • Customer Relationship Manager

    1 week ago

    Bengaluru, Karnataka, India Placynt Talent Management Full time

    Job Summary:We are seeking a sharp, confident, and highly communicative Customer Relationship Manager to join our Business Process Management (BPM) team in Bangalore. This permanent role involves managing customer relationships and lifecycle processes. The ideal candidate will possess a minimum of 6 months of experience in the insurance sector and the...

  • Sales Manager

    2 weeks ago

    Bengaluru, Karnataka, India TLC Relationship Management Pvt. Ltd Full time ₹ 40,000 - ₹ 70,000 per year

    Role And ResponsibilitiesExecute sales strategy to drive revenue growthOwn and control direct costs pertaining to the sales delivery, primarily human resource related.Collaborate with Cluster Manager and TLC Corporate teams to analyze data, develop lead generation marketing opportunities for member acquisition, review the membership product, scripts and...

  • Relationship Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka ICICIDirect Full time

    Locations: We have this requirement at multiple locations- Bangalore, Kolkata & AhmedabadKey Responsibilities:To be involved into relationship building and management with the customer for sales and services of financial products of ICICI group (E.g., Online Trading Account,Client Activation and Retention, Mutual Funds, Investment Advisory, Wealth...

  • Customer Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India SAISHUB TOURS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionSAISHUB TOURS, established in 2012, prides itself on offering cost-effective, service-oriented, and time-saving travel packages. Having initially focused on pilgrimage packages like the Shirdi flight package, the company has grown to include destinations across North India, South India, and international locations. SAISHUB TOURS is a...

  • Customer Relationship Management Manager

    3 days ago

    Bengaluru, Karnataka, India Sansera Engineering Limited Full time

    Company DescriptionSansera Engineering Limited is an engineering-led integrated manufacturer providing complex and high-quality precision components for the automotive and aerospace sectors. We primarily supply to original equipment manufacturers in India and internationally. Our range includes precision forged and machined components essential for engines,...

  • Relationship Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka IndusInd Bank Full time

    Relationship Manager Select / Senior Relationship Manager Select is responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers; and are supposed to service all banking needs of mapped clients Overall Job Description · To acquire new clients through leads and family accounts grouping· To grow the...

  • Customer Relationship Management Manager

    5 days ago

    Bengaluru, Karnataka, India Angel and Genie Full time

    Position: CRM ManagerIndustry: Luxury Brand (Open to Hospitality, Luxury Retail, Lifestyle, and Related Industries)Experience: 7+ yearsEducation: MBA in CRM / Marketing (preferred)CTC-10-20lpaAbout the RoleWe are seeking a CRM Manager to lead customer relationship management initiatives for our luxurybrand. The ideal candidate will be responsible for...

  • Customer Relationship Manager

    5 days ago

    Bengaluru, Karnataka, India Naara Motors Full time

    Customer Relationship Managerlooking for an automobile indusrtyimmdiate joner

  • Head of Customer Relationship Management

    1 week ago

    Bengaluru, Karnataka, India, Karnataka Bennett Coleman & Co. Ltd. Full time

    Job descriptionJob Title: CRM HeadLocation: BangaloreRoles & Responsibilities: -Lead and manage the direct subscription base for print division for KarnatakaImplement effective CRM operations & control measures for CLCMManaging the Customer Relations for the branch & driving key Customer Centric related KPIsDrive digital transformation and automation of core...

  • Customer Relationship Manager

    3 days ago

    Bengaluru, Karnataka, India Genx Pv Full time

    Responsibilities:* Develop & execute CRM strategies* Manage customer relationships* Measure & report on CRM success* Collaborate with sales & marketing teams* Ensure exceptional customer experiencesFood allowanceProvident fund